What are the responsibilities and job description for the Admin Secretary position at Gordons Heating & Air LLC?
Office Administrator / Customer Service Representative – HVACWe are looking for a highly organized and energetic office professional to join our growing heating and air company. This position requires someone who thrives in a fast-paced environment, stays calm under pressure, and can efficiently manage multiple tasks throughout the day.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to provide outstanding customer service over the phone. This role involves scheduling service calls, assisting customers, coordinating with technicians, and helping keep the daily operations of the office running smoothly.We are looking for someone who is also comfortable working with computers and can quickly learn and navigate various office and scheduling programs.Key qualities we are looking for:Strong multitasking and organizational skillsAbility to perform well under pressure in a fast-moving environmentExcellent phone etiquette and customer service skillsHigh energy with a positive, team-oriented attitudeEfficient time management and attention to detailClear communication with customers and team membersComfortable using computers and learning different software programsThis is a great opportunity for someone who enjoys helping people, staying busy, and being a key part of a team that keeps customers comfortable year-round.
Salary : $18 - $25