What are the responsibilities and job description for the Product Sales Specialist position at Gordon, Inc.?
Benefits:
- Health insurance
- Paid time off
- Vision insurance
- 401(k)
- Dental insurance
- Tuition assistance
Turn quotes into orders, and customers into long-term partners. Gordon, Inc. is growing, and our Product Sales Team drives that growth. We're looking for a Product Sales Specialist who loves building relationships, solving customer problems, and closing deals.
About the role
About the role
You'll own the customer journey from first conversation to finished order. That means following up on quotations, showing customers what Gordon products can do, and pulling together the right people inside the company to win their confidence.
You'll work closely with engineering, production, purchasing, and project management. You'll also keep leadership informed with regular sales reports and forecasts. This role is for someone who is detail-oriented, takes ownership, and enjoys seeing a project through.
New to product sales? That's okay. We welcome candidates with 0 to 5 years of experience who are eager to learn and grow with us.
What you'll do
Find and win new business
- Identify potential clients through cold calling, quote follow-up, networking events, social media, and industry databases
- Build and manage a strong pipeline of qualified leads
- Run product demonstrations and presentations that show the value of Gordon products
- Negotiate pricing, terms and contracts, and close deals that meet or exceed sales targets
Deliver a great customer experience
- Review quotations, scopes, and objectives with customers
- Calculate take-offs and check purchase order scope against the estimate
- Work with Engineering to find technical solutions to customer challenges
- Follow up on approvals and submittal drawings, and respond quickly to any concerns
- Build lasting relationships with architects, owners, general contractors and subcontractors
Keep orders moving
- Hand off orders smoothly to Product and Project Managers
- Partner with Production, Planning & Scheduling and Purchasing on timelines, expediting, custom color matches and raw material purchases
- Handle return authorizations, credits, internal debits, order cancellations, and freight documentation
Track and report results
- Maintain the sales performance database and track milestones
- Prepare regular sales reports and forecasts for management
- Share what you learn and help build the skills of your teammates
Experience and education
- 0 to 5 years of product sales experience
- 0 to 3 years of experience in manufacturing, customer service, or business development
- A bachelor's degree and/or work experience in manufacturing, architecture, construction, or a related field
- Some familiarity with Gordon, Inc. product systems is a plus
Skills
- Strong written and verbal communication, and excellent presentation skills
- Solid organization and prioritization, with a sharp eye for detail
- Working knowledge of cash flow, cost projections, job costing, and billing projections
- Proficiency in Microsoft Office
- Confidence working with all levels of management
How you work
- You listen well, ask clarifying questions, and always follow up on time
- You take ownership of customer problems, and find the right person when you can't solve them yourself
- You do what you say you'll do
- You spot risks early and raise them
- You work independently, stay positive and welcome feedback and change
Work environment
This role involves standing, walking, sitting, and using your hands throughout the day. You may occasionally need to reach overhead, squat, kneel, bend, climb, and lift or carry items up to 56 lbs.
Ready to apply?
Ready to apply?
If you're driven, customer-focused, and ready to help Gordon keep growing, we'd love to hear from you.