What are the responsibilities and job description for the Onsite Services Representative position at Gordon Flesch Company?
Offering an opportunity to be part of a high-performance team, enjoy exceptional benefits, and a supportive work-life balance, the Gordon Flesch Company is an employer of choice throughout WI, IL, IN, IA and OH. The Gordon Flesch Company strives to recognize and appreciate our associates commitment, creativity, and the results they deliver every day for our customers and the community.
In this role you will:
- Support the needs outlined in the customer contact while ensuring positive customer experience and client satisfaction.
- Leverage appropriate technology and office equipment to complete projects, escalating service repairs to the appropriate individuals when applicable.
- Ensure appropriate inventory supplies in order to meet project needs.
- Anticipate and correct problems within area of operation.
- Report on program operations to Onsite Services Supervisor or appropriate leadership.
- Collaborate with team members on special requests for respective area.
- Support and monitor copy request: complete requests with a defined timeline.
You should have:
- High school diploma or equivalent.
- Ability to work the standard hours of the position as determined by the customer.
- Dependable and ability to serve as a professional representative of the Gordon Flesch Company.
- Ability to operate office equipment including computer, printer, fax machine, phone systems.
- Strong customer service orientation.
- Ability to stand or walk the majority of the workday.
- Ability to work in a team environment and interact in a consistent, positive manner.
- Excellent verbal and written communication skills.
- Ability to multi-task while maintaining strong attention to detail.
- Valid drivers license and appropriate auto insurance as dictated by state requirements
- Ability to lift up to 50 pounds.
The Gordon Flesch Company offers Medical, Dental, Personal Time, Vacation Time, 401(k) and 401(k) match, a Wellness Program and many benefits! For full details of our Benefits Program please go to: www.gflesch.com/careers.
Gordon Flesch Company is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law.