What are the responsibilities and job description for the The Spice and Tea Exchange / Assistant Manager position at Gordon Enterprises?
Retail Assistant Store Manager
The Spice and Tea Exchange of Sarasota, FL
The Spice & Tea Exchange of Sarasota is a wonderland of fine, savory, exotic spices and spice blends, gourmet teas, flavored sugars, salts, seasonings and accessories. Hand-selected and specially blended onsite for customers' cooking pleasure, our gourmet products will delight the senses and tingle the soul. We pride ourselves on our distinctive, high-quality products, a truly unique in-store "sensory utopia" experience and excellent guest service!
Position Summary:
We are seeking an Assistant Manager with demonstrated track record of sales leadership, customer service, team building, communications and retail experience. These skills, plus creative and innovative merchandising and marketing ideas are even better!
Job Summary:
The Assistant Manager’s duties are similar to those of the Manager in that the assistant manager is responsible for working with the manager to supervise the day-to-day operations of the store and support the strategy and development of all aspects. The assistant manager is expected to “back up” the manager and do whatever is necessary to aid the manager in achieving the goals of the store.
Company Culture & Atmosphere:
Ensure our guests get a world-class guest experience
Work constantly to uphold our core values and culture
Deliver an exceptional guest experience & make sure all employees do the same
Develop personal relationships with all team members, creating a positive environment
Communicate effectively in interactions with guests, your manager, and the owner
Employee Management:
Aid GM in recruiting, training, and supervising new staff- hiring, firing, developing, conducting quarterly evaluations
Direct staff in daily work assignments to maximize productivity
Conduct daily pre-shift meetings and assist in monthly staff meetings to ensure organizational efficiency
Key Competencies:
The individual in this position much possess these competencies:
Team Builder: resolve conflict, collaborative, people development, strong verbal and written communication and listening skills, recruit and retain strong talent, motivate team, recognizes accomplishments and creates a positive work environment.
Business Competencies: uses strong reasoning skills to identify issues, opportunities and solutions, can view organizational challenges from customer’s or stakeholder’s point of view.
Technical Skills: strong merchandising skills, strong selling skills, marketing, customer/guest skills, operational expertise (policy and procedure) and human resource expertise (recruiting, selecting, documentation, training, coaching)
Minimum Requirements:
Minimum of 2-5 years experience in retail environment. Specialty food and/or gift shop a plus but not required.
Minimum 1- 3 years demonstrated retail operations management (manager or assistant manager): sales, people, product, and point of sale systems.
Open availability of 30 to 40 Hours/week, including nights and weekends
Strong selling experience required with the proven ability to meet or exceed performance standards.
Interest, affinity for culinary arts, fine cuisine, nutrition, wellness, spices and teas (You don’t have to be a great cook, but need to be excited about our products).
Strong organizational skills to manage a fast paced environment with many moving parts
Excellent communication (verbal and written) and interpersonal skills required.
Proven experience in attracting, developing and retaining strong talent.
Strong work ethic and personal integrity/honesty
Excellent team building and leadership skills; we are looking for a seasoned people-oriented assistant manager
Solid working knowledge of Microsoft Word, Power point and Excel
ATTENTION TO DETAIL A MUST! We blend, package and label most of our products.
Physical Demands:
Must be able to stand and walk about the store 95% of the time to assist guests with their shopping experience.
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolong standing, twisting, stooping, squatting, ascending/descending, reaching, and lifting to stock and merchandise store frequently lifting up to 50 pounds.
Constantly exposed to spice and herb odors.
As a member of our team, you can expect several things from us:
A fair, respectful, dynamic and fun work place with competitive wages.
Generous discount on product.
Opportunities to learn, try, test, and share your experience with colleagues and customers as you experiment with our amazing products.
An array of opportunities in sales, merchandising, marketing and store operations to grow in both your personal and professional life.
Salary : $18