Program Assistant - Adult Education

Program Assistant – Adult Education (N4th Community Campus)

Salary starting at $40,000, with opportunity for increase based on performance and impact

Gordon Bernell Charter School is seeking a highly organized, student-centered Program Assistant to support our Adult Education program at our North 4th campus. This role combines front office coordination, student onboarding, and administrative support to ensure a smooth and welcoming experience for adult learners.

This is a critical role for someone who thrives in a fast-paced environment, can manage multiple priorities, and is committed to supporting students overcoming barriers to education.

Schedule
This position requires consistent availability on Mondays and Wednesdays from 4:00pm–7:00pm to support Adult Education evening programming. Remaining hours will be scheduled in collaboration with the supervisor based on program needs.

Position Overview
The Program Assistant serves as the first point of contact for students while also managing key systems related to enrollment, assessment, and student progress. This role requires both strong interpersonal skills and the ability to build and maintain organized systems.

Key Responsibilities

Student Onboarding & Support

• Support enrollment, orientation, and onboarding processes

• Assist students in completing forms, setting goals, and understanding program expectations

• Track student progress and support re-engagement efforts

• Help coordinate testing, including TABE proctoring and GED/HiSET scheduling

Front Desk & Daily Operations

• Greet students and visitors and manage incoming calls

• Maintain attendance records and support follow-up communication

• Ensure a welcoming, organized, and responsive front office environment

Administrative & Program Support

• Provide administrative support to program leadership and staff

• Maintain records across systems (LACES, Google Drive, etc.)

• Support communication, outreach, and scheduling

• Assist with reports, documentation, and internal systems

Ideal Candidate

• Highly organized and able to manage multiple systems simultaneously

• Strong communicator who builds positive relationships with students and staff

• Comfortable balancing structured tasks with a dynamic, student-centered environment

• Able to take initiative and follow through independently

Qualifications

• Experience in administrative support, education, or student services preferred

• Strong proficiency with Google Workspace and data entry systems

• Ability to handle confidential information with professionalism

• Experience working with adult learners or underserved populations preferred

Gordon Bernell offers a collaborative environment, meaningful work, and the opportunity to directly impact students’ lives.