What are the responsibilities and job description for the Key Holder, Richmond Road position at Gopuff?
Overview
Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.
As a Front-End Supervisor, you are responsible for managing all front-end store activities so that the store runs as smoothly as possible. Front-End Supervisors handle cash and bookkeeping duties, coordinate with other departments, train new employees, and handle customer service queries.
Responsibilities
Includes, but are not limited to:
Assist management in front end scheduling of store associate cashier responsibilities
Cash management
Provide high levels of customer service, driving sales, handling difficult situations, demonstrating organizational skills, multi-tasking
Coaching team members and guidance to improve customer experience
Expert knowledge of BRS products to provide customers with recommendations
Ensures all pricing, signage, and display information is correct
Perform cashier functions and adhere to minor policy while completing customer transactions
Maintain store safety standards
Front end store cleanliness as well as assist in maintaining standards on the sales floor, stock room, lockers, bathroom, etc.
Must pass STAR/ServSafe Training
Qualifications
21 years of age or older
1-2 years of retail management experience
Ability to work full-time employment as business requires (nights, weekends and holidays)
Possesses strong organizational and time management skills Ability to multi-task
Ability to count cash and make change accurately
Desire to continually develop retail sales skills and knowledge of product and services
Prior experience in a team environment requiring professional and practical communication skills
Ability to demonstrate a positive and engaging attitude and demeanor
High School Diploma or equivalent
This job requires the ability to perform the following:
Frequently standing and moving in an assigned location safely and efficiently
Carrying or lifting items weighing up to 50 pounds
Handling objects, products, and equipment safely
Bending, kneeling
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.
EOE
What We Offer
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.
As a Front-End Supervisor, you are responsible for managing all front-end store activities so that the store runs as smoothly as possible. Front-End Supervisors handle cash and bookkeeping duties, coordinate with other departments, train new employees, and handle customer service queries.
Responsibilities
Includes, but are not limited to:
Assist management in front end scheduling of store associate cashier responsibilities
Cash management
Provide high levels of customer service, driving sales, handling difficult situations, demonstrating organizational skills, multi-tasking
Coaching team members and guidance to improve customer experience
Expert knowledge of BRS products to provide customers with recommendations
Ensures all pricing, signage, and display information is correct
Perform cashier functions and adhere to minor policy while completing customer transactions
Maintain store safety standards
Front end store cleanliness as well as assist in maintaining standards on the sales floor, stock room, lockers, bathroom, etc.
Must pass STAR/ServSafe Training
Qualifications
21 years of age or older
1-2 years of retail management experience
Ability to work full-time employment as business requires (nights, weekends and holidays)
Possesses strong organizational and time management skills Ability to multi-task
Ability to count cash and make change accurately
Desire to continually develop retail sales skills and knowledge of product and services
Prior experience in a team environment requiring professional and practical communication skills
Ability to demonstrate a positive and engaging attitude and demeanor
High School Diploma or equivalent
This job requires the ability to perform the following:
Frequently standing and moving in an assigned location safely and efficiently
Carrying or lifting items weighing up to 50 pounds
Handling objects, products, and equipment safely
Bending, kneeling
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.
EOE
What We Offer
- Medical/Dental/Vision Insurance (for full-time employees)
- 401(k) Retirement Savings Plan
- 25% employee discount & FAM Membership
- Vacation and Sick Time for eligible employees
- EAP through AllOne Health (formerly Carebridge)
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.