What are the responsibilities and job description for the Retail position at Goodwill?
Job Summary
Join our dynamic retail team and become a vital part of delivering exceptional customer experiences! As a Retail Associate, you will be the friendly face that helps customers find the perfect products, provides product demonstrations, and ensures our store remains organized and inviting. Your energy and enthusiasm will drive sales, promote our products, and create a welcoming environment for all shoppers. This paid position offers an exciting opportunity to develop your retail skills while making a positive impact on our community.
Responsibilities
- Greet customers warmly and assist them with their shopping needs using excellent communication skills and phone etiquette.
- Operate POS (Point of Sale) systems accurately for retail sales transactions, cash register operations, and cash handling.
- Conduct product demos to educate customers about features and benefits, encouraging upselling opportunities.
- Stock shelves, organize merchandise, and ensure the store is clean, attractive, and well-maintained through effective merchandising.
- Manage inventory by stocking new products, monitoring stock levels, and assisting with inventory counts.
- Provide exceptional customer service by addressing questions, resolving issues promptly, and maintaining a positive shopping experience.
- Handle cash drawer handling responsibilities with accuracy while adhering to cash handling procedures and retail math principles.
Experience
- Previous retail sales experience preferred, especially in grocery stores or similar environments.
- Supervising experience is a plus, demonstrating leadership in team settings.
- Familiarity with POS systems, cashiering, and retail math calculations is highly desirable.
- Bilingual abilities are advantageous to serve diverse customer needs effectively.
- Strong communication skills combined with professional phone etiquette are essential for engaging with customers confidently.
- Experience in product demos, upselling techniques, and stock management will help you excel in this role.
Join us to be part of a lively team dedicated to delivering outstanding service while growing your retail expertise!
Pay: $22.48 - $27.07 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $22 - $27