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Retail Customer Service Representative

Goodwill Southern California
Arcadia, CA Full Time
POSTED ON 4/28/2025
AVAILABLE BEFORE 5/27/2025
About Goodwill
As one of the largest non-profits in Southern California, Goodwill is committed to empowering people with disabilities, disadvantages, and other barriers to employment. Our mission is to provide job training, education, and career services to help individuals achieve self-sufficiency and economic stability.
We are seeking highly motivated Sales Associates to join our team at Goodwill Retail Stores. As a Sales Associate, you will be responsible for delivering an exceptional customer experience by engaging and interacting with all customers, achieving established goals, maintaining a clean and organized store environment, and communicating the Goodwill mission.

Main Responsibilities:
  • Deliver a highly satisfied customer experience by engaging and interacting with all customers.
  • Accurately process Point of Sale (POS) transactions and handle cash effectively.
  • Communicate our Mission and values (RISE: Respect, Integrity, Service, and Excellence) to our employees, customers, and donors.
  • Manage inventory, merchandise, and maintain the sales floor.
  • Maintain a clean and safe environment by following all personal protective equipment policies and procedures.
  • Assist with loading and unloading trucks and performing janitorial work.
  • Work flexible shifts, including nights, weekends, holidays, and overtime when needed.

Requirements:
To be successful as a Sales Associate, you should have:
  • Basic English language skills.
  • Ability to operate a cash register and other technology necessary to complete assigned activities.
  • Some retail and sales experience is helpful but not required.

Benefits:
We offer competitive pay, benefits, and opportunities for growth and development. Join our team and make a difference in your community!

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