What are the responsibilities and job description for the Retail Key Holder position at Goodwill of Western NY?
Now Hiring: 3rd Key Holder / Cashier
Step into a role that combines hands-on customer service with leadership responsibility in our brand-new Goodwill store in Olean! We’re looking for a Cashier who can also serve as a Key Holder - supporting daily operations while helping lead the team.
This is an ideal opportunity for someone ready to grow from a front-line role into retail leadership.
What You’ll Do
- Provide excellent customer service as a primary cashier, creating a positive checkout experience
- Operate the register and ensure accurate cash handling and POS transactions
- Perform opening and closing procedures, including securing the store
- Serve as Manager on Duty when needed, providing support and direction to team members
- Train and assist Store Associates to maintain strong performance
- Support sales floor, donation door, and merchandising activities
- Assist with donation processing, including sorting, pricing, and meeting production goals, as needed
Who You Are
- A customer-focused team member with strong retail experience
- A confident communicator who can step into a leadership role when needed
- Reliable, flexible, and leads by example
- Lives our values:
Own It • Dare to Excel • Be Bold • Be Extraordinary • Win Together
What You Bring
- 1 year of retail experience; keyholder or leadership experience highly preferred
- Strong cashiering and customer service skills
- Ability to lift up to 50 lbs and work on your feet for extended periods
- Flexible schedule, including evenings and weekends
Grow Your Career at Goodwill
We develop leaders from within. This hybrid role gives you the opportunity to:
- Build leadership skills while maintaining strong front-line experience
- Career advancement opportunities - Assistant Manager and Store Manager
- Development and training programs
- A supportive team environment focused on growth, learning and impact
Compensation
- $17.00–$18.00/hour, based on experience
- Ongoing review of pay and benefits to remain competitive
- Full time employees may be eligible for bonus opportunities
Launch Your Leadership Career in Olean
Be part of building a new team, supporting your community, and taking the next step in your retail career.
Salary : $17 - $18