Retail Associate

Our Retail Stores support and even provide funding to different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life.

As a Retail Associate, you would be an essential part of ensuring the success of our stores and Goodwill’s mission. When a retail team member assists a Goodwill shopper find a treasure on the shelves, they aren’t just providing excellent customer service but also helping others in the community.  

Weekend Availability is a Plus

PART TIME AND FULL TIME OPENINGS

What Goodwill can offer you:

• Opportunities for career advancement 
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)*
• These benefits available 1st of the month, following 60 days of employment*
• Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time (For those working more than 20 hours a week)
• Up to $3,000 in qualified Tuition Reimbursement*
• Nine (9) Paid holidays (based on standard weekly hours)
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount 
• $50 work anniversary gift for every year of continuous service (for part-time and full-time team members)
• $200 Referral Program (for every candidate hired that you refer to Goodwill) 

• *Only available for Full-Time Team Members

Responsibilities: 

Cashiering Duties:

• Perform retail sales functions according to the Sales Procedures Manual.
• Operate cash register system 
• Sell merchandise to customers while providing excellent service.
• Greet customers as they enter the stores.
• Follow all required scripts while interacting with customers.
• Thank every customer for supporting Goodwill of Western and Northern Connecticut’s mission.
  

Material Processing Duties:

• Process goods, separating the sellable merchandise from the unsalable.
• Place salable clothing on the proper hangers in adherence to the rotation cycle. 
• Sort and hang clothing on racks in a timely manner meeting the daily goals set forth by your manager.
• Track the daily number of bins sorted and/or totes produced.
• Place non-salable material into salvage return bins.
• Ensure the bale process is complete on a weekly basis.

Material Handling Duties:

• Accept donations, offer receipts and provide exceptional donor service.
• Thank all donors for supporting the mission of Goodwill of Western and Northern Connecticut.
• Track number of donations using appropriate documentation.
• Maintain clean, orderly fixtures of clothing, bins, showcases and windows.
• Perform stock duties such as merchandise rotation, hanger change, display work and keep dressing rooms neat and orderly.
• Perform housekeeping duties to maintain good appearance and safe conditions.
• Perform shipping and receiving duties such as unloading shipment truck.
• Keep entire work site neat, clean and organized.

Overall Duties:

• Provide customer service in promoting merchandise.
• Complete assigned duties on daily task list.
• Maintain a neat, clean, and organized work environment.
• Recover the sales area throughout the day
• Perform 10 minute drills daily as requested by your manager.
• Participate in baling of clothing.
• Other duties as assigned.