Job Coach

Goodwill of Western and Northern Connecticut is seeking determined individuals with a great passion for helping others. Those with experience in Human Services or those seeking a career change are encouraged to apply for this rewarding position!

As a Job Coach, you would be assisting program participants with disabilities at their place of employment by helping them maintain their jobs and become more independent in the workplace.

What Goodwill can offer you:

• Opportunities for career advancement
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)*
• These benefits available 1st of the month, following 60 days of employment*
• Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time (For those working more than 20 hours a week)
• Up to $3,000 in qualified Tuition Reimbursement*
• Nine (9) Paid holidays (based on standard weekly hours)
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount
• Anniversary Recognition Program - $50 Swag Store credit at 1 year and increasing financial awards every 5 years
• $200 Referral Program (for every candidate hired that you refer to Goodwill)
• Only available for Full-Time Team Members

Essential Job Functions:

• Provide on-site vocational instruction and work-readiness training to help participants learn job tasks, workplace social skills, and safe work practices that support independence and success.
• Stay current on each participant's Individual Service Plan (ISP) to deliver appropriate on-site supports aligned with their goals and preferences.
• Coordinate with Lead Job Coaches and team members to build and maintain job site support schedules.
• Conduct Trial Work Experiences and related vocational services, observing and documenting participants' readiness for competitive employment and any accommodation needs.
• Complete weekly timecards with input from participants who are paid by Goodwill.
• Document services and collect data in the Therap case management system, including all required reports.
• Build relationships with worksite employers and communicate regularly with managers to review participant productivity and work quality.
• Gather input for vocational planning from participants, family members, counselors, and the Community Employment Services team.
• Comply with all agency policies and procedures, including HIPAA privacy requirements. This position has access to participant Protected Health Information (PHI) under the HIPAA Privacy Rule.
• Maintain certification in Physical Management Techniques (PMT) and Cardiopulmonary Resuscitation (CPR) and other trainings as required.
• Other duties as assigned.

Minimum Qualifications:

Job Requirements:

• A combination of education, training, or practical work experience considered.
• Effective time management skills, verbal, and written communication skills, as well as interpersonal skills.
• Satisfactory driving record, current drivers’ license, and daily access to a reliable, registered, and insured vehicle for frequent in-state driving.

Training Requirements:

• First Aid and Cardiopulmonary Resuscitation (CPR) are required (Will be scheduled post-employment).
• Physical and Psychological Training (PMT) required. (Will be scheduled post-employment).

Physical Requirements:

• Ability to lift up to 20 lbs.
• May be required to stand for long periods of time.