What are the responsibilities and job description for the Books/Media Associate position at Goodwill of Western MO & Eastern KS?
Organization
Goodwill of Western Missouri & Eastern Kansas has a rich, 120 year history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of unwanted items provides funds that stay local, helping us to support thousands of job seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in the community. That’s why 90¢ of every dollar Goodwill spends goes directly into our mission, not into shareholders’ pockets.
Summary/Objective
Reporting to the Sr. eCommerce Operations Supervisor, the Books and Media Production Associate positions are responsible for processing pre-scanned books in order to sell the product on-line.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Evaluating pre-scanned books to determine salability on-line, not limited to condition, markings and completeness of content
- Categorizing scanned books onto shelving system according to standards
- Pulling appropriate books to fulfill order requests
- Meeting production numbers as set by divisional management
- Ensuring loss prevention guidelines are followed
- Assisting in the packaging/shipping process as needed to meet volume requirements and maintain customer satisfaction
- Uploading high-quality, scanned books into software provided and posting listed items onto internal software
- Providing clear and accurate information on-line as to the condition and completeness of the book, as well as listing additional components
- Utilizing software reports to perform pulls according to Agency standard
- Maintaining the safety, cleanliness and organization of the e-book area
- Communicating safety or loss prevention issues to ensure quick resolution
- All other duties assigned by the eCommerce Manager
Work Environment
This job operates in a warehouse setting.
Physical Demand
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a physical role. The employee must have the ability to communicate verbally and apply active listening skills and bend, squat, crawl, climb, reach, and stand as necessary. This role requires the ability to lift, carry, push, and pull medium weight up to 50 pounds. Requires activities involving being around moving machinery, exposure to marked change in temperature and humidity and exposure to dust.
Position Type/Expected Hours of Work/Travel
This is a non-exempt position. Hours vary based on the needs of the business which includes nights, weekends and holidays.
Qualifications
The Books and Media Production Associate will be a proven leader with the following:
- The incumbent should have at least 6 months of work history, unless this is their first job.
- High school diploma or equivalent is not required.
- Excellent time management and organizational skills.
- Proven ability to multi task and work independently
- Strong work ethic, character and integrity
- Commitment to mission of the organization
- Comfort with handling cash and operation of a cash register
- Understanding of the importance of the donor process and how it supports the mission
- Operation of the hand stacker will require the ability to become certified in its operation