What are the responsibilities and job description for the Loss Prevention Specialist position at Goodwill of SWPA?
Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.
We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.
Position Summary :
The Loss Prevention Specialist is responsible for safeguarding Goodwill of Southwestern Pennsylvania’s people, property, merchandise, and financial resources. This role proactively develops, implements, and enforces procedures designed to minimize loss and risk across retail stores, donation centers, and distribution sites, in partnership with the Director Of Loss Prevention/Security and Retail Leadership. The specialist conducts audits and investigations, provides training to team members, partners with law enforcement as needed, and supports the development of loss prevention and safety policies. This field-based position requires frequent travel throughout the organization’s service area and plays a key role in fostering a culture of accountability, safety, and compliance.
Essential duties include, but are not limited to:
- Monitor compliance with standard operating procedures for loss prevention, security, and risk management.
- Partner with law enforcement, security vendors, and internal leadership to report and resolve cases effectively
- Attend Retail Regional Manager meetings to reinforce organizational priorities and promote a culture of accountability.
- Deliver engaging loss prevention and safety training to team members, management, and new hires.
- Recommend and/or provide feedback on cost-effective technology, equipment, or process improvements to enhance loss prevention efforts.
- Stay informed on industry trends, security technology, and emerging risks to help ensure organizational readiness.
- Maintain accurate records, reports, and case files on all incidents, investigations, and outcomes.
External hiring range: $35,000-$45,000
Travel required: Yes, local travel is required.
Schedule: 8a-4p Monday - Friday. Occasional weekends
Qualifications:
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- High School Diploma AND 3 year of experience in Loss Prevention in a retail environment
- Associates degree AND 1 year experience in Loss Prevention in a retail environment
Required Experience:
- Familiar with retail operations and point-of-sale systems
- Knowledge of state and federal laws regarding retail theft, apprehension, and detention
REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:
- Qualified candidates must have a valid driver's license and reliable transportation for local travel.
- Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) pr
Salary : $35,000 - $45,000