Helper

Summary:

Cleaning, stocking, cashiering, processing, loading, and customer service activities in an outlet store, dock, and salvage areas.

Essential Duties and Responsibilities:

• Cleaning duties (including but not limited to) bathrooms, floors, shelves, and windows.
• Stoking responsibilities as determined by the store manager.
• Cashier duties
• Processing: sorting, separating, baling, dumping trash,
• Loading: loading and unloading trucks.
• Helpers with a forklift permit and following OSHA procedures can drive a forklift.
• Customer service activities (including but not limited to customer assistance, pricing assistance,
• explaining store operations, and other techniques that may enhance the store’s sales and community
• image.
• Other responsibilities as determined by the store manager.

Education and Experience:

• Less than high school education, or up to one month related experience or training, or equivalent combination of education and experience.
• Previous warehouse experience is preferred but not required.

Equipment and Machines: Baling machine, merchandise movement, and storage containers.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural
• differences; Educates others on the value of diversity; Promotes a harassment-free environment.
• Build a diverse workforce.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with
• integrity and ethics; uphold organizational values.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
• Applies feedback to improve performance and monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work promptly; Strives to increase
• productivity; Works quickly.
• Safety and Security – Observes safety and security procedures; Determines appropriate action
• beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are
• covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction, and takes responsibility for
• own actions; keeps commitments; Commits to long work hours when necessary to reach goals.
• Completes tasks on time or notifies the appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed.

Physical Demands – The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

While performing the duties of this Job, the employee is regularly required to stand, walk, and talk or hear. The employee must frequently use their hands to finger, handle, or feel objects, and reach with their hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 30 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment - The noise level is usually moderate. Outdoor weather conditions range from 40°F to 100°F. Must be able to work in wet, humid, or hot conditions, depending on the weather.