What are the responsibilities and job description for the Outlet Operations Lead position at GOODWILL OF SILICON VALLEY?
Major Responsibilities:
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At the direction of the Manager or Supervisor, provide work direction to plant personnel and will assist in the training of new employees.
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At the direction of the Manager supervisor, will act as a liaison between Plant operations and other operations departments or Retail stores. Daily, complete a variety of paperwork pertaining to department employees and daily operations.
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Maintains lines of communication, both vertically and laterally, in the organization.
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Accountable for As-Is cash funds when opening/closing the register without management supervision.
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Will be responsible for proper cash handling procedures.
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Maintain positive management / employee relations; reporting any problems/complaints immediately to the Director of Operations.
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Maintains and seeks ways to increase effectiveness within the range of job responsibility and constantly endeavors to reduce waste, both of material and personnel/time types.
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Maintains proper department layout and ensures adequate work/product flow.
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Become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise.
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Fill in for absent employees when needed to maintain department output.
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Follow and enforce plant policies and procedures as well as general company policies.
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Awareness of possible damage, theft or potential safety hazards, reporting observations immediately to store manager.
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Performs other duties as assigned.
Responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally either orally or in writing.
Qualifications:Job Specifications:
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Basic ability to read and write in English
Education Required:
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High School Diploma or equivalent
Experience/knowledge Required:
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Multifaceted experience in operations. Minimum of 6 months positive performance within current operations areas.
Equipment Used:
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Pushcarts, boxes, barrels, hand trucks, scale, clothing/display racks, forklift, baler, compactor, cash register, ten-key or calculator, telephone, personal computer, printer and fax machine
Aptitudes/skills/temperament:
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Ability and willingness to back-up and assist the Manager – Retail or the Manager of Operations as requested.
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Ability to communicate effectively, both orally and in writing, with co-workers, staff and the public.
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Ability to understand and communicate clearly in English
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Ability to instruct new employees and/or client in the operational procedure and explain the policies as related to the job, as requested.
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Ability to tactfully explain decisions or present information clearly.
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Ability to perform arithmetic, and count money/change quickly and accurately.
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Ability to learn and accurately perform opening/closing procedures, cash register operation, bank deposit procedure and related paperwork as it pertains to store operations.
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Ability to coordinate hand-eye-foot movements to safely handle and/or move merchandise to minimize damage, eliminating hazards and accidents/injuries.
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Ability to move hands and fingers quickly to operate cash register.
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Ability to understand and accept directions and follow procedures.
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Ability to perform both repetitive and varied duties without loss of composure or efficiency.
Job Setting:
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Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Stores have a receiving area where work is performed on a daily basis.
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Working/standing surface is uniform. Dust and dirt are controlled by daily cleaning and are insignificant.
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Noise and vibrations are not significant; however radios and televisions may be turned on.
Physical demands:
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Steady work pace with constant standing and walking. The job involves light physical work demands requiring lifting 50lbs maximum with frequent lifting and/or carrying objects weighing 25 lbs. Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker. Safety handling procedures must be followed.
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Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks.
Salary : $21