What are the responsibilities and job description for the Retail Customer Service Specialist position at Goodwill of Silicon Valley California?
Job Title: Customer Service Specialist
About the Role:
We are seeking a skilled and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer assistance, operating cash registers, and handling sales/monetary transactions with ease.
Key Responsibilities:
- Maintain positive relationships with customers and colleagues
- Report any problems or complaints immediately to the store manager
- Assist the Customer Service team in resolving customer issues and concerns
Requirements:
To be successful in this role, you must have excellent communication skills, a strong focus on customer satisfaction, and the ability to work well under pressure.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-centric individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
About Goodwill of Silicon Valley California:
Goodwill of Silicon Valley California is a non-profit organization dedicated to empowering individuals and families to achieve their full potential through education, employment, and community engagement. We are committed to creating a workplace culture that values diversity, equity, and inclusion.
