Human Resources Business Partner

Position Description:

Designs and administers proactive programs, procedures and plans to facilitate and support business growth, a high performance culture, a strong employer reputation, employee engagement, employee relations and legal compliance. Provides strategic partnership through being a collaborative creator of solutions to business objectives and a partner in solving business problems for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. This role is a trusted advisor and subject matter expert ensuring alignment, inclusion, collaboration and communication. Drives efficiencies with metric-driven continuous improvement, and solicits client group involvement to help drive change.

Essential Duties and Responsibilities:

• Reduces risk and ensures compliance with all Federal, State and local regulations relating to employment such as Fair Labor Standards Act, Family and Medical Leave Act, Americans with Disabilities Act, and Equal Employment Opportunity Commission (FLSA, FMLA, ADA, EEOC).
• Manages unemployment claims and represents the company during appeal hearings.
• Consults and advises client groups regarding people solutions; collaborates with line leadership in problem solving, in pursuit of corporate and team goals.
• Works with business leaders as part of a team on organization design and any restructuring efforts for client groups.
• Administers and monitors exit interviews and assists in the preparation of separation notice paperwork.
• May provide recruiting services in rural areas, as needed.
• Researches, manages, and resolves complex situations as they arise, related to Employee Relations issues; conducts effective and objective investigations.
• First point of contact for leadership and employees regarding HR related concerns, answering inquiries.
• Participates in HR work streams to advance talent and career development; analyzes trends and metrics; evaluates success of Talent Management & Development programs.
• Provides strategies to increase morale, productivity and retention; engages in workforce and succession planning and encourages employee engagement.
• Serves as HR Ambassador by managing multiple HR initiatives designed to ensure a positive, productive, and high-paced work environment.
• Conducts various trainings related to benefits, compensation, employment law, and business procedures or strategies.
• Advises and coaches managers on Performance Management, Leadership Development, Talent Management, Compensation, Employee Relations, Rewards and Recognition.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Plays a critical role in driving company culture change efforts and change management processes.
• Maintains regular and consistent in-person attendance.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelor’s Degree or equivalent work experience in Business Administration, Human Resources, Industrial Relations, Psychology, Accounting, or another related field preferred.
• Four or more years of Human Resources Business Partner or Generalist experience preferably within a services or retail environment.
• Customer focused orientation with strong communication skills and the ability to function as an effective and respected partner to internal clients.
• Ability to understand and interpret the labor market and trends over time.
• Strong verbal and written communication skills with the proven ability to drive communication across a broader group.
• Ability to speak and read English proficiently.
• Proven ability to be analytical and handle confidential and sensitive data effectively.
• Attention to detail and well organized; project management skills a plus.
• Ability to juggle multiple tasks while still delivering high quality results in a fast paced environment, working well under pressure.
• Strong MS Office skills.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.

Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.