Lead Worker - State Contracts

Position: Lead Worker

Department: Business Services

Reports to: Custodial Project Manager

Status: Non-Exempt

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.

Summary

Performs custodial duties and provides on-the-job training and supports to individuals with disabilities and other barriers to employment, while fulfilling duties of contracts. Ensures that all quality standards set by the contract are met.

Duties and Responsibilities

• Performs, trains, and assists client workers/trainees to perform a wide variety of cleaning tasks such as sweeping, mopping, dust mopping, spot cleaning, trash collection and removal, vacuuming, dusting, restroom cleaning and floor maintenance.
• Assigns custodians their duties and follows up on work to ensure that it is completed thoroughly and meets all quality standards. As requested, provides Custodial Project Manager with information for job performance evaluations on custodians.
• Reports requests for equipment and supplies to the Custodial Project Manager or supervisor where applicable.
• Ensures that all machinery and equipment is properly maintained and reports all problems and repair requests to the Custodial Project Manager/or supervisor in a timely manner.
• Ensures that self and client workers/trainees are using supplies in an efficient manner to reduce waste and cost.
• Assists the Custodial Project Manager with maintaining quality standards set by contract. May participate as a member of the quality assurance team. May participate in daily, weekly and monthly inspections. Identifies problems, takes corrective action and keeps Custodial Project Manager abreast of any potential problems. Maintains daily log as assigned.
• Performs periodic work and floor work as necessary.
• Performs all duties in a safe manner and ensures that client workers adhere to safety guidelines such as the use of caution signs when mopping, stripping and waxing floors and the prompt removal of these signs when floors are dry. Ensures that self and client workers operate all machinery and equipment in a safe and proper manner. Practices and teaches safe work methods. Always uses and ensures client workers use safety gear and equipment when working in areas that require these items.
• Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to.
• Communicates progress, problems, and concerns to the Custodial Project Manager.
  
  

Qualifications

Education and Experience

• High School Diploma or GED equivalent.
  
  

Skills/Abilities/Qualifications

• Must possess good communication skills.
• Ability to work beyond normal schedule as needed.
  
  

Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.