What are the responsibilities and job description for the CDS-Career Navigator position at Goodwill Industries Of Upstate/Midlands South...?
GENERAL RESPONSIBILITY:
To assess and enroll individuals who are eligible for participation in Goodwill’s Pathway Home Program.
GENERAL RESPONSIBILITIES
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Maintains accurate and complete records for all program participants for the purpose of case files and reporting requirements.
2. Completes intake and orientation processes with participants.
3. Performs all participant pre-enrollment screenings to ensure compliance with program acceptance criteria.
4. Schedules, coordinates and facilitates all program enrollments and orientations. These may occur pre-release and post- release.
5. Identifies participant program track to include education, employment or training services.
6. Assist with training new staff on case management best practices, ETO, Pathway Home software and file maintenance.
7. Ensure all required paperwork is complete for each case manager’s new participants prior to enrollment.
8. Identifies jobs in the community and places program participants into gainful employment.
9. Review SLED and National/Federal background reports for appropriate services or program referrals.
10. Collects, organizes, and analyzes information about program participants through records, assessments, interviews, and professional sources to appraise their interests, aptitudes, and abilities for vocational planning.
11. Conducts intake, assessments, and orientation for the Pathway Home Program.
12. Understands and maintains current knowledge of labor market and workforce information.
13. Provides occupational, educational, legal and economic information to aid program participants in establishing realistic vocational and educational objectives.
14. Develops individualized development plans (IDP’s) for program participants that include appropriate goals and objectives.
15. Tracks and records each program participant’s progress to ensure continual progression toward individual goals.
17. Assists program participants to understand and overcome barriers to employment and determines the support services necessary to overcome these barriers.
18. Provides pre-employment, skill-based, and job development training to program participants.
19. Develops effective relationships with businesses and industries in order to educate and advise participants regarding program services. Contacts prospective employers to determine their needs and explain placement services.
20. Responsible for maintaining program participant database and software associated with case management activities efficiently and in accordance with Dept. of Labor and GIUMSC policies and procedures.
21. Communicates professionally with supervisors, co-workers, program participants, community agencies, and other stakeholders involved in service provision.
22. Facilitates training classes and presentations.
23. Conducts work in safe and responsible manner and complies with all safety standards.24. Responsible for awareness of and adherence to all company, confidentiality and safety policies and procedures.
24. Reports all program, office and staffing issues to Team Lead and/or Mission Manager.
25. Performs all other duties as may be assigned.
Responsible to: Pathway Home 4 Team Lead
Reports to: Mission Manager- Vincent Reidy
Education: Bachelor’s Degree from an accredited college and one to two years related experience; or combination of education and experience. Preferred experience in working with the ex-offender population.
Knowledge, Skills and Abilities:
- Basic Skills preferred in MS Office (Excel and Word) and Outlook
- Excellent oral and written communication skills
- Knowledge of social service, labor market information and community agency practices
- Ability to network and develop relationships with agencies and employers
- Have a working knowledge and familiarity with basic ADA regulations
- Ability to:
o Read, write, speak and understand English
o Give and carry out instructions in verbal and written format
o Communicate effectively and efficiently
o Interact and maintain effective working relationships with individuals of varying social and cultural backgrounds and people with disabilities and disadvantages
o Conduct presentations in a professional manner
o Work extended hours, various schedules and travel
o Work independently and demonstrate time management skills
o Maintain confidentiality
o Handle multiple tasks and meet deadlines
Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be able to drive, and must possess a valid South Carolina driver’s license, liability insurance, dependable vehicle, clean driving record. Ability to successfully complete a criminal background check and drug/alcohol test.
Physical Requirements: Daily requirement may include balancing, reaching, talking, hearing, seeing, standing, stooping, kneeling, handling and lifting, carrying, pushing and pulling, May be exposed to dust and odors. May be required to do limited work outdoors.
Safety & Security: Responsible for following all safety, security, and money handling procedures, as directed by GIUMSC policy. Report all accidents, however slight, to your supervisor immediately. Never leave the premises without reporting any accident that occurred during your working time. If you should need medical treatment during your non-work hours, you should contact your supervisor.
GIUMSC strives to have a safe, secure, and ethical work environment. GIUMSC’s expectation from each associate is to refrain from: 1) unsafe work practices; 2) involvement in unethical situations; 3) dishonest/fraudulent work behaviors; or, 4) other behavior which would damage the organization's good standing in the community. If a GIUMSC associate observes or has the knowledge of unsafe, unethical, dishonest, or fraudulent work practices, the associate should report it immediately to his/her supervisor, another member of management, or contact the CALL Hotline at 1-888-475-8272.
Work Hours: 8:00 am – 5:00 pm Monday – Friday; however, there will be times that position requires work in the evening to meet the professional requirements of the job. Ability to work inside a correctional institution and delivery services.
Work Attire: Business attire; however, professional attire when appropriate. Dress is reflective of GIUMSC’s positive image in the community. Each associate should present a fashionable, neat and clean appearance at all times.
