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Major Gifts Manager

Goodwill Industries of the Southern Piedmont
Charlotte, NC Full Time
POSTED ON 12/6/2025 CLOSED ON 2/24/2026

What are the responsibilities and job description for the Major Gifts Manager position at Goodwill Industries of the Southern Piedmont?

Description

SUMMARY

Designs, develops, and implements Goodwill Industries major gift program. Assists in advancing the organization’s fund development strategy by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important.

Develops and implements major gifts giving strategies.

Manages and cultivate relationships with existing donors and prospects, focusing on mid-level donors ($10,000 and above).

Identifies, qualifies, cultivates, solicits, and stewards new prospects and donors.

Coordinates major gifts campaign reporting and analysis, as well as database entry of campaign activities and donor communications.

Develops and implements donor recognition strategies and events.

Works in conjunction with the Chief Advancement Officer to build out donor giving societies and effectively manage welcome, recognition, and stewardship for those donors in major gifts portfolio.

Contributes to the fundraising team’s overall fundraising goals.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Additional Responsibilities

Performs other job-related tasks as assigned by Chief Advancement Officer.

LEADERSHIP COMPETENCIES

Mission & Community Oriented

To perform this job successfully, an individual must demonstrate the following competencies defined for a TEAM Leader within Goodwill’s Leadership Competency Model and in alignment with our Core Values and Strategic Vision:

  • Commitment to Goodwill’s Mission & Core Values – Models and champions Goodwill’s Mission and Core Values
  • Commitment to Inclusion – Champions inclusion activities, strategies, and initiatives
  • Community & Service Driven – Models high-level services that differentiate Goodwill from other organizations

People Oriented

  • Relationship-Building Skills – Effectively models approachability and openness
  • Communication Skills – Effectively tailors communication to the appropriate audience
  • Commitment to Development – Encourages staff to utilize tools to support their development

Results Oriented

  • Commitment to Quality Results – Encourages staff accountability for meeting goals and producing high-quality results
  • Business Acumen – Effectively transfers learning from one situation to another
  • Stewardship – Effectively works within financial guidelines and reports all financial irregularities immediately to management

Personal Development Oriented

  • Emotional Maturity – Tempers personal emotions and escalates sensitive issues to the appropriate level of management
  • Integrity – Effectively models sound professional ethics
  • Capacity for Change – Champions the awareness and impact of change

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Also listed below are the physical demands that must be met by the team member and the work environment characteristics that the team member will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.

Language Skills

Ability to read, analyze and interpret general business periodicals, professional journals or technical procedures. Ability to write reports, business correspondence, and other informative communication. Ability to effectively present information and respond to questions from team members, consumers, volunteers and the general public using tact, courtesy and cooperativeness. Public speaking ability is a plus.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Must be a strategic thinker with interpersonal skills, creativity, idea generation and deductive reasoning. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with several abstract and concrete variables exercising originality, initiative and ingenuity making decisions. Ability to interpret a variety of instruction furnished in written, oral and diagram of schedule form. Ability to gain the respect and confidence of others, and act with the highest level of integrity in all situations.

Other Skills And Abilities

A demonstrated capacity for developing and understanding marketing and communications strategy. A self-starter, detail and task oriented, able to successfully manage multiple priorities and work well in a cross-functional team environment.

Computer Skills

Working knowledge of MailChimp, WordPress, Trello, graphic design, and word processing software. Must be able to use MS Word, PowerPoint and Excel. Ability to operate office equipment, including computer, scanner, telephone, fax machine and copy machine.

WORK ENVIRONMENT

While performing the duties of this job, the team member is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

Requirements

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from four-year college or university in Marketing, Communications or Public Relations and three years of nonprofit fundraising experience or related activities; or the equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License (Class C), car insurance and reliable automobile required.

PHYSICAL DEMANDS

While performing the duties of this job, the team member is regularly (more than 2/3 of the day) required to sit, talk or hear. The team member frequently (1/3 to 2/3 of the day) is required to use hands to finger, handle or feel. The team member is occasionally (less than 1/3 of the day) required to walk or stand. The team member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision. Occasional local travel required.

Salary.com Estimation for Major Gifts Manager in Charlotte, NC
$107,277 to $142,900
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