Demo

Housing Specialist / Case Manager

Goodwill Industries of the Inland Northwest
Spokane, WA Full Time
POSTED ON 4/28/2025
AVAILABLE BEFORE 6/27/2025

Employment Benefits: https://discovergoodwill.org/benefits/

OUR MISSION

Together, we create opportunities that change lives and strengthen communities.

OUR VISION

We believe in opportunities for all people.

OUR VALUES

Compassion

  • We respond to people with understanding, kindness, and respect.

Integrity

  • We are committed to the highest level of ethical practices and customer service.

Community

  • We value each team member equally and work together to meet the needs of our communities.

Summary:
Provide supportive services to participants in the Foundational Community Supports (FCS) program. Provide housing services to participants to execute Individual Housing Plans that enhance housing security to eligible participants through direct & indirect service provision in Goodwill & partner agencies. Must pass driving record & background check.

Education &/or Experience:
Bachelor's degree in human or social services from an accredited college or university & at least two years of demonstrated experience providing supported employment or similar services; be a certified employment support professional (CESP); be a certified rehabilitation counselor (CRC); or Associate degree with three or more years of demonstrated experience providing supported employment or similar services.

Essential Duties & Responsibilities include the following:

  • Effectively assist participants in achieving housing stability.
  • Ensure that participants receive the assistance needed to promote housing stability, including but not limited to: consulting with participants to conduct housing needs assessment, working with participants to locate & obtain stable housing, monitor initial transition to housing & ensuring that participants obtain needed supportive services to maintain housing.
  • Establish & document participant housing requirements. Determine the participant's household barriers that may limit the housing options available to the household. Gather & record information about the participant's prior housing situation in order to identify & coordinate an effective & acceptable housing search for the participant. Develop housing searches, locate landlords willing to rent to participant, perform housing inspections & all other housing related tasks required to permanently house participant.
  • Coordinate &/or provide supportive services needed by the participant to achieve & maintain stable housing.
  • Understand & perform duties within compliance with State & Federal Fair Housing Laws.
  • Use informal community networks, as needed, to locate housing & make referrals as necessary in support of Individual Housing Plans.
  • Participate in meetings, staffings, & other activities as directed to promote & review the effectiveness of Individual Housing Plans.
  • Explain & provide written information on coordinated entry process to eligible & ineligible participants so they may access as many resources as possible.
  • Conduct other services & activities in concert with Foundational Community Supports program guide & at the direction of the Goodwill Program Manager.
  • Assist with the development & implementation of programs & services.
  • Assist with screening of referrals for appropriate program & service options.
  • Establish & maintain good working relationships with participants, referral agencies, landlords & all team members.
  • Follow up on participant progress, providing encouragement as needed.
  • Ensure all paperwork & related activities are current, accurate, & in compliance. Includes case notes, & other documentation required by the program or Goodwill management.
  • Enter required data into the Participant Case Management database in a timely & accurate manner.
  • Provide services in accordance with Goodwill policies, CARF standards, & principles of safety.
  • Assist participants in achieving the highest level of independent functioning while receiving services.
  • Facilitate Person Centered Planning to determine housing goals, recommend appropriate services to achieve goals, & oversee the program & goals agreed upon. Revise as necessary.
  • Model appropriate work behaviors & interpersonal skills.
  • Inform business, labor, & the general public about Goodwill services & available potential employees.
  • Other duties as assigned.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Tuition reimbursement

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person

Salary : $25

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