Maintenance Technician

GOODWILL GULF COAST

Job Description

TITLE: Maintenance Technician DATE WRITTEN: 07/2023

DEPARTMENT: Facilities SUPERVISED BY: Facilities Manager

SUPERVISES: N/A STATUS: Hourly, Full-time

Mission Contribution:

Fulfills the agency’s mission by making sure that facilities reflect a customer-friendly atmosphere by adhering to standards for image and safety.

Function:

To perform maintenance duties for Goodwill locations.

Essential Functions:

• Ensures World Class customer service by responding to the maintenance needs of the agency in a prompt and friendly manner.
• Provide maintenance and service for the physical features and structures of the administrative office, stores, donation centers, community centers, child development centers and other sites as needed.
• Conduct preventative maintenance on equipment, tools, vehicles, and facilities.
• Remodel, refurbish, construct, and install store fixtures, racks and boxes, which include painting the interior and exterior of agency property.
• Operate various powered and non-powered tools to include saws, drills, grinders, and sanders.
• Pressure wash and clean windows, as instructed or required.
• Maintains landscaping tasks such as pulling weeds, applying lawn and weed chemicals, cutting grass using push lawnmower, weed-eating, and operating blower and edger.
• Replace fluorescent and incandescent light fixtures, ballasts, and ceiling tiles sometimes standing at extreme heights on a ladder.
• Provide monthly maintenance to HVAC units, replacing filters, cleaning lines, and checking unit for damages and belt replacement.
• Perform troubleshooting tasks to evaluate and repair appropriate electrical and plumbing concerns.
• Maintain functionality and accountability of assigned tools
• Minimize accidents and Workers Compensation claims by making sure that safety and accident reporting standards are followed and preventive measures are taken.
• Regular attendance is required as outlined in Goodwill’s attendance policy.
• Maintain Goodwill’s standards for image including wearing a clean neat uniform and name badge.
• Upholds the mission, vision and values of the agency and adheres to standards for conduct and professionalism.
• Other duties as assigned

Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job).

• Must be able to interact cordially and productively with a variety of people.
• Must be able to market Goodwill and explain the mission to the general public.
• Must possess good organizational and time management skills.
• Must be able to take initiative, make decisions and work independently, with little supervision.
• Must establish and maintain an effective working relationship with supervisor, employees and co-workers.
• Must be able to work a flexible schedule, including mornings, nights, and weekends and occasionally hours in excess of 40 per week.
• Ability to function in a hectic work environment with occasional periods of high stress.
• Must be able to utilize electronic devices to monitor, track, and update work order information
• Ability to perform maintenance and minor repairs on lawn care and janitorial equipment, i.e., mower, weed eater, buffers, polisher, and shampooers.
• Ability to identify mechanical and electrical problem and probable solutions
• Ability to read and understand repair manuals, blue prints and equipment operating instructions
• Ability to follow directions and make measurements exactly
• Ability to do math accurately, to measure ingredients or estimate quantities
• Must have a valid drivers’ license for at least 3 years, access to a personal vehicle with liability automobile insurance and be insurable through the agency’s insurance carrier in order to drive an agency vehicle.

• Must be at least 21 years of age.

Experience and Education Requirements:

• High School diploma or GED preferred but not required.
• 2-3 years of maintenance experience required.

Physical Requirements:

• Must be able to lift and carry heavy items, such as ladders weighing up to 50 lbs. frequently, and up to 100 lbs. occasionally.
• Must be able to withstand heat, cold and humidity.
• Must be able to able to stand for long periods of time.
• Must be able to engage in frequent bending, stooping, stretching and twisting.
• Must be able to push a lawnmower.
• Must be able to work at extreme heights on ladders and rooftops

Working Conditions:

Exposure to fumes, chemicals, dust and extreme weather conditions (heat, cold, rain). Frequent travel is required throughout the Gulf Coast area.

Critical Performance Factors: