What are the responsibilities and job description for the Workforce Development Specialist position at Goodwill Industries of St. Clair County?
The Workforce Development (WFD) Specialist helps program participants and members of the general public overcome barriers to gaining and maintaining employment through community resources and intensive case management services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide case management services to include intervention and frequent in person contact with program participants, participants’ families, referring sponsors, and employers.
Ensure goal-oriented case management through assessment, information gathering, progress monitoring and problem solving.
Work with the WFD staff to review the participant’s assessment results and identify potential barriers to employment for newly registered participants.
Develop an Individual Service Plan with the participant’s participation to link them to internal and external resources that are designed to help people overcome barriers to employment.
Consult regularly with participants’ supervisory team members to ensure that all aspects of the Individual Service Plans are fully implemented.
Document participants’ progress in reaching objectives and goals, and recommend changes when necessary.
Determine potential participants’ ability to qualify for programs. Answer questions and coordinate internal and external consumer centered services, or provide referrals to other agencies.
Communicate frequently with referring agencies and Goodwill staff on participants’ job performance/status and address concerns.
Provide information and resources to participants that will help them achieve their goals and overcome barriers to employment.
Coordinate with community businesses to develop high quality job leads for participants.
Monitor the daily operations of the Workforce Development Office.
Coordinate with the WFD team to identify career exploration tools for participant use in-house and monitor usage.
Market sufficient referrals to meet weekly and monthly goals of Workforce Development programs and services.
Provide job coaching to Michigan Rehabilitation Services (MRS) participants on assigned work tasks and work behaviors.
Monitor participant progress and addresses issues with the MRS liaison.
Monitor Community Mental Health consumers progress in Goodwill’s Skill Building Program.
Update and maintain the participant files.
Provide data for outcomes measurement and assist with surveys and audits.
May participate in and/or manage other Workforce Development related programs including marketing programs to the community and seeking/attending related educational opportunities to expand knowledge.
Maintain confidentiality of documentation and information received.
Provide excellent customer service by greeting, assisting, and responding to questions.
Lead specialist for grant opportunities.
JOB REQUIREMENTS
Bachelor’s degree in Human Services, Social Services, Human Resources or Education.
Ability to obtain certificates for Job Coach/Job Skills, Placement, and Supportive Employment Services in order to work with MRS referrals.
2-3 years’ experience managing in a vocational education, career placement, and employment agency environment with proven measurable placement outcomes related to goals preferred.
Excellent written and verbal communication skills with ability to effectively collaborate with multiple constituencies to achieve mission goals.
Intermediate skills in MS Office-Word, PPT, and Excel.
CERTIFICATES, LICENSES, REGISTRATIONS:
- Must possess a current valid and unrestricted driver’s license with maximum of 2 points on driving record, and be fully insured according to Michigan law.
- Proof of insurance and current vehicle registration required.
- Please include a salary history with your resume.
- For more information about Goodwill Industries of St. Clair County, please visit our website at: www.goodwillscc.org.
Equal Opportunity Employer/Veterans/Disabled
Job Type: Full-time
Pay: $30,000.00 - $40,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
People with a criminal record are encouraged to apply
Ability to commute/relocate:
- Port Huron, MI 48060: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $30,000 - $40,000