What are the responsibilities and job description for the Warehouse Supervisor Operations position at Goodwill Industries of Southeastern Michigan?
Job Summary
Responsible for overseeing assigned area, meeting and exceeding set salvage and transportation standards, goals and expectations while providing support for people to both employees and persons in services working in area.
Essential Functions
High school diploma or equivalent preferred.
Knowledge, Skills, And Abilities
Be able to lift 40 pounds and move large boxes, furniture, and other heavy items.
Responsible for overseeing assigned area, meeting and exceeding set salvage and transportation standards, goals and expectations while providing support for people to both employees and persons in services working in area.
Essential Functions
- Ensures processing area is clean, organized, and aisles are not blocked. Performs job duties in a safe manner and assures safe environment for people by maintaining a clean and orderly work area; Maintains and implements all applicable safety laws, regulations, and policies. Assures safety of people in the program and staff at Goodwill.
- Ensures the assigned production goals, set expectations and standards are met or exceeded for the day.
- Assures assigned cleaning routine is completed.
- Addresses bottlenecks to ensure efficient production.
- Ensures safe product movement to appropriate locations.
- Assists in the training of workers and consumers.
- Works one-on-one with trainees on interpersonal skills, production, work quality, and other skills.
- Maintains appropriate records and reports as assigned. Responsible for immediate completion of accident report forms, Goodwill incident reports, and/or CMH Incident Reports.
- Ability to operate hand jack, forklift and textile baler as needed to maintain product flow, within established safety standards.
- Provides exceptional customer service in performance of tasks.
- Other duties as assigned by the Warehouse Manager.
- CARF: Ensure documentation and compliance with CARF standards.
- Safety: Maintain applicable safety standards, rules, and regulations in areas of responsibility.
- Outcome Driven: Have S.M.A.R.T objectives to drive performance and improve Goodwill's value to the community.
- Stakeholder Focused: Work with integrity and provide exemplary customer services to internal and external stakeholders.
- Accountability: Have key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.
- Financial Stability: Utilize the resources of the organization in an efficient and effective manner.
- Strategic Visioning: Commitment to innovation, continuous learning, and leading change in creating community value.
- Professionalism: Demonstrate a genuine interest in serving the needs of others and a positive attitude toward the community, co-workers, and individuals we serve. Represent the organization to the public with a courteous, helpful and business-like attitude.
- Promote and demonstrate cooperation and teamwork.
- Carries out additional duties assigned by the Store Manager or Assistant Store Manager.
High school diploma or equivalent preferred.
Knowledge, Skills, And Abilities
- Able to stand for two hours at a time over a period spanning up to eight hours.
- Able to bend, stretch, and reach.
- Must be able to work evenings and weekends.
- Have good organizational skills.
- Experience working with persons with disabilities preferred.
- Able to be licensed to operate a forklift and able to operate manual lifts.
Be able to lift 40 pounds and move large boxes, furniture, and other heavy items.