What are the responsibilities and job description for the Retail Supervisor-Bookstore position at Goodwill Industries of Southeastern Michigan?
Bookstore Supervisor
Key Responsibilities
Must be able to bend, stretch, reach, and lift up to 40 pounds, walking or standing to a significant degree, exposed to extreme temperatures, noise, fumes, dust, etc.
Retail Supervisor, Cashier, Clerk
Key Responsibilities
- Open and close the bookstore safely, including disarming and setting security alarm systems.
- Customer Service: Greet shoppers, answer questions, and help customers locate specific titles or sections.
- Cashier Duties: Handle cash management tasks, such as counting registers, balancing tills.
- Merchandising: Shelves, organize, and restock books by genre or author to keep the sales floor tidy.
- Backroom Support when needed: Sort incoming book donations, evaluate book conditions, and price items fairly.
- Monitor store cleanliness, safety standards, and visual merchandising.
- Communication: Friendly interpersonal skills to assist customers and work with team members.
- Help train new team members on store policies and register, pricing books and donations.
- Strong attention to detail for categorizing genres and tracking inventory accurately.
- Maintains regular and predictable attendance.
- Performs all other duties as assigned and trained.
- Education: High school diploma or equivalent, with a passion for books a major plus.
- CARF: Ensures documentation and compliance with CARF Standards.
- Safety: Maintains applicable safety standards, rules, and regulations in areas of responsibility.
- Outcome Driven: Uses strategic objectives to drive performance and improve Goodwill's value to the community.
- Stakeholder Focused: Work with integrity and provide exemplary customer services to internal and external stakeholders.
- Accountability: Develop, implement, and track key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.
- Financial Stability: Utilize the resources of the organization in an efficient and effective manner.
- Strategic Visioning: Demonstrate commitment to innovation, continuous learning, and leading change in creating community value.
- Professionalism: Demonstrate a genuine interest in serving the needs of others and a positive attitude toward the community, co-workers, and individuals we serve. Represents the organization to the public with a courteous, helpful and business-like attitude.
Must be able to bend, stretch, reach, and lift up to 40 pounds, walking or standing to a significant degree, exposed to extreme temperatures, noise, fumes, dust, etc.
Retail Supervisor, Cashier, Clerk