Book Processor/Donations Attendant

Goodwill Industries of Southeastern Michigan

JOB TITLE: Book Processor / Donations Attendant

Reports to: Store Manager Department: Retail

FLSA Status: Non-Exempt Supervises: None

Job Summary Book Processor/Donations Attendant

Sorts, prices, and prepares donated books for placement in the store.

Essential Functions

Job Summary of a Book Processor

• Inspects donated books for overall quality and determines disposition of items based on store manager's direction.
• Prepares books for the store according to the store quality and pricing standards.
• Uses pricing machine, adhesive price tags in accordance with store standards and Store Manager's direction.
• Meets or exceeds goals and standards of production and quality.
• Accomplishes assigned cleaning routine.
• Assists in the training of workers and consumers in cooperation with the Workforce Development Department staff.
  
  

Job Summary Donations Attendant

As a Donor Greeter, you will:

• Greet donors graciously and promptly within 10 seconds
• Unload donations from vehicles and offer tax receipts to donors
• Report an accurate daily donor count
• Accurately sort and prepare donations for further processing
• Provide world class customer service to all customers and donors
  
  

Education And/or Experience

High school diploma or equivalent preferred.

Knowledge, Skills, And Abilities

• Able to stand for two hours at a time over a period spanning up to eight hours.
• Must be able to work evenings and weekends.
  
  

Additional Responsibilities

• CARF: Ensure documentation and compliance with CARF standards.
• Safety: Maintain applicable safety standards, rules, and regulations in areas of responsibility.
• Outcome Driven: Have S.M.A.R.T objectives to drive performance and improve Goodwill's value to the community.
• Stakeholder Focused: Work with integrity and provide exemplary customer services to internal and external stakeholders.
• Accountability: Have key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.
• Financial Stability: Utilize the resources of the organization in an efficient and effective manner.
• Strategic Visioning: Commitment to innovation, continuous learning, and leading change in creating community value.
• Professionalism: Demonstrate a genuine interest in serving the needs of others and a positive attitude toward the community, co-workers, and individuals we serve. Represent the organization to the public with a courteous, helpful, and business-like attitude.
• Carries out additional duties as assigned by the store manager or Director of Retail.
• Maintains safety standards within areas of responsibility.
• Promotes and demonstrates cooperation and teamwork.
  
  

Physical Demands And Work Environment

Must be able to bend, stretch, reach, and lift up to 40 pounds, walking or standing to a significant degree, and be able to move large boxes, furniture, and other heavy items.