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E-Commerce Shipping Clerk

Goodwill Industries of Northwest Ohio
Oregon, OH Full Time
POSTED ON 11/20/2025 CLOSED ON 1/19/2026

What are the responsibilities and job description for the E-Commerce Shipping Clerk position at Goodwill Industries of Northwest Ohio?

Goodwill Industries of Northwest Ohio, Inc. is a nonprofit, 501c3 corporation whose mission is to assist individuals with barriers to employment become self-sufficient through employment training and opportunities. Since 1933 we have assisted thousands of individuals throughout Northwest Ohio to become economically independent.

JOB SUMMARY ShopGoodwill.com was the first non-profit e-commerce auction website, developed back in 1999. With over 52 individual Goodwill districts participating in the website, this allows Goodwill’s from all over the country to gain support their programs in order to help their local communities. Our Shopgoodwill dept. sorts through collectables, high end clothing, and more; photos and lists the items for sale online using our Shopgoodwill platform. In turn making these items available to customers from all over the country. They then ship and provide customer service and claims resolution.

RESPONSIBILITIES AND DUTIES:

· Pack assorted items daily (____ items shipped per day). Goal is assigned based on departmental needs.

· Pack items accordingly to shipping requirements.

· Inform supervisor when supplies are low.

· Research packing methods based on the particular item.

· Ability to stand for long periods of time.

· Maintain inventory area, keeping shelves neat and orderly.

· Maintain neat shipping area to reduce any possible damage to any items that have already been purchased and paid for.

· Advise listing staff on box size to use for an item if needed.

· Alert manager of any overage in shipping costs based on the shipping cost displayed on the ship list.

· Familiarity with many packing methods including but not limited to double boxing, triple boxing, as well as multiple pieces

· Maintain work area by keeping it clean and free of debris at all times. Work areas must be maintained according to the posted schematics. “Stashes” of merchandise are expressly prohibited. The only time an employee may shop, or make a purchase is when the employee does not work in their store that day. They may however, shop at any other store location at any other time. Shopping and/or making a purchase is permitted on the sales floor only and is strictly prohibited in the production room.

· Report any unauthorized shopping, purchasing or “stashing” of merchandise or requests of the aforementioned immediately to your supervisor. Failure to do so will result in disciplinary action.

· Perform other duties as assigned by Shop Goodwill Manager.

REGULAR DUTIES:

· Provide a positive role model.

· Cooperate with other departments/stores.

· Promote client development.

· Understand and implement Agency mission.

· Train employees and/or clients when assigned.

· Assure compliance with Agency policies.

· Represent the Agency to outside groups/businesses.

· Maintain records and files.

· Promote a spirit of teamwork.

· Ability to read a measuring tape

· Effectively and productively manage time.

· Maintain an acceptable quantity and quality of work.

· Attend meetings and training programs as directed.

· Perform any and all duties deemed necessary by the Agency.

OCCASIONAL DUTIES OR SPECIAL ASSIGNMENTS:

· Must work flexible hours and weekends. Travel for meeting and training as required.

Job Type: Full-time

Pay: From $11.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Ability to Commute:

  • Oregon, OH 43616 (Required)

Ability to Relocate:

  • Oregon, OH 43616: Relocate before starting work (Required)

Work Location: In person

Salary : $11

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