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Warehouse Director

Goodwill Industries of Northern New Engl
Gorham, ME Full Time
POSTED ON 11/3/2025
AVAILABLE BEFORE 1/2/2026

Location: Gorham, Maine (occasional travel to our Hudson New Hampshire warehouse site)

Pay: $100,125 per year D.O.E

Job Summary:

The Director of Warehouse Operations works under the direction of the Senior Director of Logistics and Warehouse Operations to drive operational excellence in warehouse operations. The Director Warehouse Operations ensure and deliver the organization commitment to achieving triple bottom line results: integrating social, economic and environmental goals into thinking, planning and action. Responsible for driving outstanding customer service while guaranteeing a clean, organized and safe warehouse. The Director Warehouse Operations delivers a positive employee and customer experience by modeling Goodwill’s mission and citizenship behaviors at all times.

Essential duties include the following:

  • Directs internal systematic processes with safety at the forefront and a working knowledge of Kaizen, or Lean disciplines.
  • Influences utilization of time and resource allocation to efficiently support the retail division through systematic processes pertaining to donation acquisition, logistics efficiencies, and capacities of all inventory and supplies moving and storage resource.
  • Ensures efficient process is applied to receiving, replenishment, distribution and processing
  • Works closely with the operations leadership to direct logistics support of warehouse operations and outlet stores, after market and tech businesses in multiple locations.
  • Provides transparent communication between warehousing, logistics, outlet centers, recycling and production operations
  • Maintains and communicates a global vision of industry best practices through research, collaborations and travel
  • Responsible for developing and implementing the rollout of logistic systems and business process improvements for inventory control, outlet operation, material handling and production operations
  • Directs delegates and manages seasonal inventory cycles, forecasts and manages space and efficient allocation and use of resources and common warehouse facilities
  • Supports Kaizen /Lean process, to include efficient allocation and labor, material handling and space allocation for warehousing operations
  • Directs delegates and oversees all logistics, intra-facility material handling systems, warehousing, outlet and warehouse operations and donation collections
  • Responsible for business plan development, budgeting, analysis of operational records and reports to project revenue, expenses all the while ensuring solid expense control
  • Provides strategic leadership for all warehousing , logistics ,inventory management, outlet and recycling centers and production operations including tactical output and periodic indicators to maximize operations potential and profitability
  • Identifies, develops and encourages leadership qualities in staff through performance feedback, coaching and mentoring.
  • Responsible for compliance to the Operations Budgets for warehouse operations.
  • Other warehouse duties as assigned

Minimum Qualifications:

  • Ability to maintain a positive, friendly attitude in order to be a great teammate, role model and effective leader
  • Bachelor’s Degree or equivalent experience.
  • Proven high level of analytical skills, with demonstrated proficiency of inventory controls and fiscal budgeting.
  • Excellent verbal and written communication skills, relating to all levels within the organization.
  • Must be fluent in use of Excel.
  • 5-10 years middle to senior management in the field of manufacturing, warehousing, and logistics.
  • Demonstrated success in managing and directing a large, diverse workforce.
  • Thorough understanding of performance management, and is excellent in motivation, recognition and results.
  • Ability to support the agency buy speaking in public forums
  • Valid driver’s license permitting operation of a vehicle in the State of Maine, New Hampshire and Vermont with a satisfactory driving record
  • Criminal background check that meets Agency standards

Preferred Qualifications:

  • Working knowledge of Kaizen, or Lean Manufacturing disciplines
  • Experience working in a high volume fast paced work environment.
  • Demonstrated ability to successfully meet production goals.

In addition to employment that is fulfilling, meaningful and supportive, Goodwill employees also receive:

  • Medical, Dental, and Vision insurance offered
  • 403(b) retirement plan with Employer Match
  • Employer Paid Short & Long Term Disability
  • Employer-paid Life Insurance
  • Generous Paid Time Off Plan
  • Paid Holidays
  • 50% Employee discount at Goodwill stores in ME, NH & VT
  • Exceptional career growth opportunities
  • Discount on personal cell phone plans
  • Local community discounts
  • Caring coworkers/team that supports you!

Education

Required
  • Associate Degree or better
Preferred
  • Bachelor's Degree or better

Licenses & Certifications

Required
  • Drive. Lic. - Class C

Skills

Required
  • Budgeting
  • Communication - verbal
  • Communication - written
  • Microsoft Excel - Advanced
  • Knowledge of inventory control
  • Leadership
  • Management
  • Ability to multitask
  • Performance Management
  • Public speaking
Preferred
  • Delegation
  • Problem Solving

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Salary : $100,125

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