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Goodwill Vermont Retail Supervisor

Goodwill Industries of Northern New Engl
South Burlington, VT Full Time
POSTED ON 3/23/2026 CLOSED ON 5/18/2026

What are the responsibilities and job description for the Goodwill Vermont Retail Supervisor position at Goodwill Industries of Northern New Engl?

Job Location: Williston or South Burlington, VT retail store

Pay: Starting at $19.50 D.O.E

The Shift Supervisor works under the direction of the Store Manager and Assistant Store Manager to maintain efficient store operations and is responsible for providing outstanding customer service while maintaining a clean, organized, and safe store. We want to hire a self-motivated, positive team player with high integrity who is eager to serve our customers.

  • Help customers locate merchandise, answer questions, etc.
  • Relieve sales associates at peak times.
  • Listen to customer complaints, examine returned merchandise, and resolve problems.
  • Stocks shelves, counters, bins, and racks with the merchandise.
  • Processes customer sales using a cash register and other equipment.
  • Receives donations, provides donation receipts, and assists donors.
  • Closes registers: totals/summarizes funds received, endorses checks, prepares bank deposit slip.
  • Deposits funds at a bank.
  • Assists performance management and hiring process (documentation, interviewing, reviews, etc.)
  • Assists Store Managers with general store management/operations.
  • Open/close store; secures all store premises, including building, where applicable.
  • Maintain store premises
  • Supervise personnel and oversees the training and safety of teammates in the absence of Managers

MINIMUM QUALIFICATIONS:

  • Prior retail/customer service experience
  • Mathematical and literacy skills to support job duties
  • Ability to work a flexible schedule based on business needs, including evenings and holidays; Weekends are required.
  • Computer literacy to help with job duties
  • High school diploma, GED, HiSET, or equivalent
  • A criminal background check that meets agency standards
  • Valid Driver’s License with a safe driving record and insurance meeting agency standards

Why Goodwill?

  • Medical, Dental, and Vision insurance offered (offered for full and part time)
  • 403(b) retirement plan with Employer Match
  • Employer Paid Short & Long Term Disability
  • Employer-paid Life Insurance
  • Generous Paid Time Off Plan
  • 7 Working Holidays with premium pay (1.5x your hourly rate)
  • 50% Employee discount at Goodwill stores in ME, NH & VT
  • Local community discounts (Anytime Fitness, Irving, Verizon, Town Fair Tire, and many more)

Salary : $20

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