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Custodial Account Manager

Goodwill Industries of Northern New Engl
Kittery, ME Full Time
POSTED ON 12/10/2025 CLOSED ON 1/4/2026

What are the responsibilities and job description for the Custodial Account Manager position at Goodwill Industries of Northern New Engl?

Location: Portsmouth, NH

Salary: $66,560/year

Schedule: Monday - Friday (7am - 3:30pm with periodical weekend work)

Job Summary:

The Good Clean Account Manager provides supervision, coordination, and development of designated Good Clean/NNEES contracted sites with a gross revenue of $400,000 .

The Good Clean Project Manager III is expected to:

  • Supervise assigned personnel to include recruiting, hiring, training, evaluating, and scheduling.
  • Direct the day-to-day operations of assigned contracted sites by ensuring all deliverables are completed for the customer as well as completion of all tasks in the contract/SOW.
  • Prepare reports for management and customers such as daily operation logs, waste reports, time sheets, incident reports, competitive employment statements, disability statements and cost analysis.
  • Ensure supplies and equipment are available and in working order at sites.
  • Provide oversight of equipment in region-safety log maintained, working properly, inventory.
  • Provide oversight of fleet vehicles in the region including completion of the daily fleet log and coordinate vehicle maintenance, registration, and inspection.
  • Interface with PM to assure GC projects (floors, windows and general SOA’s) are scheduled and executed and billed according to contract.
  • Interface with the Director of Operations to establish procedure for new GC contract start up in assigned area (equipment required/ordered, service costing shared, develop a schedule for duties to be followed by staff).
  • Schedule and/or complete non-daily task such as high dusting, strip and wax floors, carpet cleaning.
  • Approve Good Clean PO from PM via Financial edge and vendors.
  • Manage the renewal process of GC contracts in assigned areas.
  • Participate in regularly scheduled GC management meetings.
  • Perform other relevant duties as assigned.

Minimum Qualifications:

  • Knowledge of custodial practices and procedures.
  • Developed interpersonal and problem-solving skills.
  • Ability to supervise, instruct and motivate employees about performing duties outlines in the contract.
  • Ability to work as a member of a team.
  • Ability to handle strenuous physical activity including occasional heavy lifting.
  • Ability to use a personal computer, to include e-mail, internet and Microsoft Office software.
  • Ability to perform basic math skills, to include addition, subtraction, multiplication, division, fractions and percentages.
  • Ability to maintain confidentiality of classified information.
  • Successful completion of a background check that meets Agency standards.
  • Valid driver’s license with a satisfactory driving record and insurance that meets Agency standards.

Preferred Qualifications:

  • Bachelor’s degree in business administration or relevant experience.
  • 4 years of custodial services experience
  • 4 years of supervisory or project management experience

Physical and Work Environment Requirements:

  • Exposure to chemicals
  • Walking and standing for long periods of time, driving, sitting, climbing,
  • Ability to climb ladders and work at ceiling heights
  • Ability to work in tight spaces (e.g., crawls spaces under buildings)
  • Repetitive pushing/pulling/lifting/carrying objects

Education

Required
  • High School Diploma/GED or better
Preferred
  • Associate Degree - Related field or better
  • Bachelor's Degree - Related field or better

Licenses & Certifications

Required
  • Automobile insurance
  • Drive. Lic. - Class C

Skills

Required
  • Knowledge of Custodial/cleaning practices
Preferred
  • Budgeting
  • Contract management
  • Communication - verbal
  • Communication - written
  • Computer proficiency
  • Employee Development
  • Hiring
  • Lifting
  • Management

Behaviors

Preferred
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Team Player: Works well as a member of a group

Motivations

Preferred
  • Self-Starter: Inspired to perform without outside help
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Salary : $66,560

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