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GoodGrads Case Manager and Instructor

GOODWILL INDUSTRIES OF NORTHERN IL
Freeport, IL Full Time
POSTED ON 7/27/2026
AVAILABLE BEFORE 11/24/2026

Accountability:

Responsible for providing quality instruction to adults in a basic and secondary learning program to ensure their ability to complete a GED program.

Responsibilities & Essential Functions:

Participant Management

  • Provide constant communications with GoodGRADS Staff regarding students’ needs and progress.
  • Provide post testing results and other reporting to Adult Education Program Manager.
  • Actively recruit adult learners to the GED program by attending events and working with community partners to share information about the GoodGRADS program.

Curriculum Management

  • Ability to produce and deliver in person instruction.
  • Uses GoodGRADS Curriculum with Illinois Career and College Readiness Standards (CCRS) to guide instruction which includes but not limited to:
    • Design standard-based instructional units and lesson plans
    • Methodology
    • On-going assessment
    • Establish a course of study
    • Plans and delivers high-quality, evidence-based instruction
  • Uses a variety of instructional techniques.
  • Possesses content area knowledge and teaching skills required for subjects and populations taught.
  • Designs instruction to build learners’ technology and digital literacy skills.
  • Utilize case management skills to:
    • Effectively communicate to motivate and engage learners
    • Engage in active listening, dialogue and questioning to facilitate support and accountability of goals and commitments
    • Model an understanding of diversity
  • Participates in professional development networks and learning communities.
  • Participates in and contributes to program improvement efforts.

Environment:

Belvidere: The work is conducted in Belvidere and must be flexible with working with other mission programs in the same office space. This environment involves collaboration with multiple teams. Noise levels will generally be quiet to moderate. Office and classrooms are climate controlled with standard indoor lighting. The role involves computer-based tasks, meetings, and collaboration with colleagues. Must be able to teach using online platforms and in-person.

McHenry/Ottawa: The work is conducted in a retail store environment in a community room. Must be able to work in a retail store location with varied noise and temperature levels. Local travel is required for networking, community and engagement, and partner meetings. The role involves computer-based tasks, meetings, and collaboration with colleagues. Must be able to teach using online platforms and in-person.

Sensory and Physical Requirements:

Ability to efficiently and effectively perform all functions of the job. While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Characteristic Functions:

  • Teach effectively and in various methods.
  • Communicate effectively with all GoodGRADS staff.
  • Ability to work with diverse populations.
  • Must be compassionate, reliable, and trustworthy and have the ability to maintain high confidentiality.
  • Ability to work independently and as part of a structured team.
  • Ability to maintain high expectations of learners while having compassion for the unpredictability of adult learners’ lives.

Other Requirements:

  • Must obtain and maintain CPR and First Aid certification after being hired and must successfully complete OIG training annually.
  • Available for employment year-round.

Principal Challenges:

  • Working with multiple participants with various educational levels and barriers.

Disclaimer:

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by the employee's supervisor. Requirements are representative of the minimum levels of knowledge, skills, and/or abilities to perform this job successfully. The incumbent will possess the abilities or aptitude to perform each duty proficiently. All requirements are subject to possible modification to reasonably accommodate persons with disabilities. Some requirements may exclude individuals who represent a direct threat or significant risk to the health and safety of themselves or other employees.

Goodwill of Northern Illinois is an equal opportunity employer.

This document does not create an employment contract, implied or otherwise. The employment relationship is at will.

Qualifications & Basic Job Requirements:

  • A combination of education and relevant work experience that aligns with the duties of this position.
  • Demonstrate ability to work with individuals with barriers, understand, and communicate with diverse groups.
  • Experience working with high school and adult age students in non-traditional, and/or in adult education setting highly preferred.
  • The ability to motivate and assist individuals in learning.
  • Strong organizational skills required.
  • Strong verbal and written communication skills along with basic computer navigation and word processing skills are essential.
  • Must be available for employment year-round.

Benefits

  • Health & Wellness: Medical, dental, vision insurance, basic and voluntary life insurance as well as short-term disability and employee assistance program.
  • Financial Security: Competitive salary, retirement plans with employer discretionary match, and bonus opportunity.
  • Work-Life Balance: Paid time off, and flexible schedule.
  • Professional Growth: Training programs, tuition reimbursement, and career advancement opportunities.
  • Perks & Extras: Employee discounts, and a supportive, inclusive workplace.

Benefits:

Vacation & Paid Time Off, Employee Discounts, Health Insurance

Salary : $22 - $28

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