Demo

Retail Store Manager

Goodwill Industries of Northeast PA
Mount Pocono, PA Full Time
POSTED ON 7/25/2026
AVAILABLE BEFORE 11/22/2026

Specific Duties and Responsibilities:

Provides input into the store’s annual expense and revenue budget and monitors store’s performance throughout the year. Uses the approved budget to govern the operation and to make adjustments for significant variations.

In conjunction with the Retail Director, helps devise and implement plans and programs to create and maintain adequate production and donation plans that provide the inventory necessary to meet budgetary goals.

Interviews job applicants and makes recommendations for hiring to the Retail Director.

Trains and supervises all store employees, providing every employee with clear job responsibilities and expectations in accordance with Goodwill’s policies and procedures.

Provides feedback on employee performance and attendance, addresses concerns, and administers performance discussions as needed.

Ensures that the store opens and closes on time and is properly staffed at all times.

Develops, implements and assesses store sales, promotions and other special events. Provides feedback to Retail Director on community promotions.

Ensures that safe working conditions and work practices are maintained. Maintains attractive, neat and convenient store layout.

Compiles and utilizes information regarding customer counts, sales, etc. to make decisions and develops plans of action for the store. Ensures that all reporting requirements are completed accurately and on a timely basis.

Receives and inspects incoming stock, supervises checkouts and stock transfers. Plans layout and display of materials. Communicates stock needs to Retail Director.

Represents Goodwill in a positive manner, ensuring donors, customers, etc. are provided with an exemplary level of customer service to ensure repeat donations and sales.

Attends Manager’s meeting and training programs as required. Maintains effective communication with Retail Director regarding any and all store related matters.

Carries out all store operations in accordance with agency policies, procedures and guidelines.

Responsible for being able to assume all duties of a Store Clerk/Processor.

Responsible for accountability of cash transactions including monitoring sales, closing out register, preparing deposits and making sure they are made in a timely fashion as per Goodwill’s policy.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Application Question(s):

  • One of the essential functions of this job requires driving to/from a local bank to make deposits. Do you have reliable transportation to do so?

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $20

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