Employment Specialist

Position: Employment Specialist Job Coach

Supervisor: Director of Employment Services

Basic Function: The Employment Specialist Job Coach assists consumers in exploring vocational areas of interest, assessing consumers’ vocational abilities, securing and maintaining employment that aligns with the consumers’ vocational goals, and documenting all efforts made on behalf of the consumer. The Employment Specialist Job Coach is a multi-faceted, dynamic role, involving a wide array of duties, including but not limited to, teaching social skills, performing task analysis, representing Goodwill in the community, acting as a liaison between consumers and employers, and providing on the job training for consumers.

Specific duties and Responsibilities:

• Support consumers in identifying vocational interests and potential jobs in the community.

• Develop potential job opportunities in the community using networking and outreach.

• Performs task analysis of jobs and, if needed, ask employer for appropriate accommodations.

• Advocate for consumers getting the targeted job and educating the employer about Goodwill Services and the strengths of the consumer. Help the employer understand how the consumer is a “good fit” for their business.

• Assist the consumer in learning the tasks and vital functions of their position using on-the-job training, task analysis, prompting and redirection.

• Collect data and assess, along with the consumer and employer, progress made in learning new job (task acquisition) at regular intervals.

• Utilize problem solving skills and behavior management strategies to support task acquisition and pro-social behaviors.

• Assist consumers with integrating into the work culture setting, establishing relationships with employer and co-workers, and developing natural supports.

• Act as a liaison between consumer, employer, and Goodwill.

• Ensure that both the needs of the business and consumer are being met.

• Through use of data, begin to fade services and support increasing independence of consumer.

• Maintain accurate case notes and documentation.

• Ability to learn and use different software platforms.

• Ability to develop, follow and update employment plans as needed for consumers.

• Ability to accurately complete and submit all related paperwork in a timely manner.

§ Employment Specialists will have 30 days from their start date to complete all mandatory training including, but not limited to, all orientation training and ACRE certification.

• Attend ISP meetings and communicate with consumer’s support network when required.

• Must possess and demonstrate good written and communication skills with the consumer, employers, community stakeholders and other Goodwill employees.

· Employment Specialists are expected to manage their caseloads in an efficient and timely manner. Performance will be monitored by the Director of Employment Services. Underperforming Employment Specialists will be counseled on their performance and repeated failure to perform will lead to disciplinary actions.

• Ability to complete all case management duties to coordinate consumer services and support employment goals.

• Other various duties as requested/required by the project manager/administration staff and or President/CEO or their designee.

Essential Functions:

§ Must possess a PA driver’s license.

§ Must have strong case management skills.

§ Must have excellent written and oral communication skills.

§ Must be able to work with a diverse population of individuals spanning disabilities, re-entry, and other barriers.

Job Specifications:

§ Bachelor’s degree in human service field preferred. Associate degree in human service field will be considered with extensive work experience in vocational rehabilitation and/or industry.

§ A minimum of one-year work experience with people with disabilities and/or disadvantaged populations.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Scranton, PA (Preferred)

Ability to Relocate:

• Scranton, PA: Relocate before starting work (Preferred)

Work Location: In person

Salary : $18