PT Retail Associate - Milton

The Retail Associate plays a key role in delivering a positive shopping experience while supporting Goodwill of KYOWVA’s mission. This position assists with customer service, merchandise processing, stocking, and maintaining a clean, organized store environment. Retail Associates engage with customers and donors in a friendly, respectful manner while helping generate revenue that supports job training and employment services in our communities.

What helps you succeed in this role

• Enjoy working with customers and being part of a team

• Ability to provide respectful, supportive service to individuals of all backgrounds

• Comfortable working with individuals with disabilities and those who are disadvantaged

• Dependable, punctual, and willing to learn

• Able to work flexible hours based on organizational needs

• Access to reliable transportation

Education & Experience

• High school diploma or GED preferred

• One to three months of related experience and/or training, or an equivalent combination of education and experience

Physical Demands:
The physical demands described here are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand and walk

• Use hands to finger, handle, or feel and reach with hands and arms

• Frequently required to talk or hear

• Occasionally required to climb, balance, stoop, kneel, crouch, or crawl

• Regularly lift and/or move up to 10 pounds

• Frequently lift and/or move up to 25 pounds

• Occasionally lift and/or move up to 50 pounds

• Vision requirements include close vision and ability to adjust focus

Work Environment:

• Frequently exposed to airborne particles

• Occasionally exposed to outside weather conditions

• Noise level is typically moderate

What a Day Might Look Like

• Assisting customers through friendly service, product knowledge, and suggestive selling

• Answering questions about merchandise location, pricing, and use

• Obtaining merchandise requested by customers or assisting with selected items

• Stocking shelves, counters, and tables with merchandise

• Setting up and arranging displays to promote sales

• Processing goods for placement in the store

• Rotating stock and assisting with inventory and pull schedules

• Totaling purchases, accepting payment, and making correct change

• Wrapping or bagging merchandise for customers

• Maintaining cleanliness of sales floor, work areas, entrances, and donation doors

• Sweeping, vacuuming, dusting, and mopping store areas as needed

• Assisting with hands-on training for clients assigned to the store

• Performing other duties as assigned to support store operations

Growth & Development

Goodwill of KYOWVA believes in developing talent. Many team members begin in entry-level roles and grow into leadership or specialized positions through training and experience.

Benefits & Perks May Include:

• Incentive opportunities based on role and performance

• 401(k) retirement plan

• Employee merchandise discount

• Dental and vision insurance options

Our Commitment

Goodwill of KYOWVA is an equal opportunity employer. We are committed to creating an inclusive and supportive workplace. Reasonable accommodations are available throughout the hiring process.

Ready to Apply?

If you’re looking for meaningful work, a supportive team, and the chance to make an impact in your community, we’d love to hear from you.

Join a team that’s changing lives every day. At Goodwill, every role fuels our mission to strengthen communities, create opportunities, and help people reach their full potential. This position plays a hands‑on part in making that impact real.