What are the responsibilities and job description for the Ledgewood Retail Stores - Thrift Store Donation Attendant position at Goodwill Industries of Greater New York and Northern New Jersey?
Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.
DONATION ATTENDANT- Goodwill NYNJ
Be the First Connection to Goodwill's Mission.
AT A GLANCE
Position: Donation Attendant
Role Type: Customer Service & Operations
Schedule: Flexible Availability Required
Work Environment: Active, Fast-Paced, Team-Oriented
Physical Requirements: Ability to Lift, Push, and Pull up to 50 lbs.
What You'll Be Doing
WELCOME
SUPPORT
ORGANIZE
Greet and assist donors
Share Goodwill's mission and donation guidelines
Keep donation areas clean and organized
Create a positive donation experience
Answer donor questions
Sort and process incoming donations
Thank donors for their contributions
Provide donation receipts when requested
Help maintain efficient operations
YOU'LL BE RESPONSIBLE FOR
Donor Experience
✓ Welcome donors with professionalism and appreciation
✓ Assist with unloading donations
✓ Provide information about Goodwill's programs and services
✓ Ensure every donor has a positive experience
Donation Processing
✓ Receive, assess, and sort donated items
✓ Follow donation handling and pricing guidelines
✓ Maintain accurate donation records
✓ Support inventory flow and organization
Operations & Safety
✓ Maintain a clean and safe work environment
✓ Follow all safety procedures and lifting practices
✓ Assist with loading and unloading deliveries
✓ Operate equipment such as pallet jacks (training provided)
We're Looking For Someone Who Is...
Customer-Focused
Enjoys helping people and creating positive experiences.
Reliable
Takes pride in maintaining an organized and efficient workspace.
Team-Oriented
Works well with others to achieve shared goals.
Adaptable
Thrives in a fast-paced environment with changing priorities.
Safety-Minded
Follows procedures and contributes to a safe workplace.
WHY GOODWILL?
Purpose-Driven Work
Every donation helps support programs that strengthen communities and create opportunities.
Active Work Environment
Stay engaged with a variety of responsibilities throughout the day.
Skill Development
Build customer service, operations, and inventory management experience.
Comprehensive Benefits*
Medical
Generous Paid Time Off
Retirement Savings Programs
If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org. We are happy to assist and ensure you have an equal opportunity to apply.
DONATION ATTENDANT- Goodwill NYNJ
Be the First Connection to Goodwill's Mission.
AT A GLANCE
Position: Donation Attendant
Role Type: Customer Service & Operations
Schedule: Flexible Availability Required
Work Environment: Active, Fast-Paced, Team-Oriented
Physical Requirements: Ability to Lift, Push, and Pull up to 50 lbs.
What You'll Be Doing
WELCOME
SUPPORT
ORGANIZE
Greet and assist donors
Share Goodwill's mission and donation guidelines
Keep donation areas clean and organized
Create a positive donation experience
Answer donor questions
Sort and process incoming donations
Thank donors for their contributions
Provide donation receipts when requested
Help maintain efficient operations
YOU'LL BE RESPONSIBLE FOR
Donor Experience
✓ Welcome donors with professionalism and appreciation
✓ Assist with unloading donations
✓ Provide information about Goodwill's programs and services
✓ Ensure every donor has a positive experience
Donation Processing
✓ Receive, assess, and sort donated items
✓ Follow donation handling and pricing guidelines
✓ Maintain accurate donation records
✓ Support inventory flow and organization
Operations & Safety
✓ Maintain a clean and safe work environment
✓ Follow all safety procedures and lifting practices
✓ Assist with loading and unloading deliveries
✓ Operate equipment such as pallet jacks (training provided)
We're Looking For Someone Who Is...
Customer-Focused
Enjoys helping people and creating positive experiences.
Reliable
Takes pride in maintaining an organized and efficient workspace.
Team-Oriented
Works well with others to achieve shared goals.
Adaptable
Thrives in a fast-paced environment with changing priorities.
Safety-Minded
Follows procedures and contributes to a safe workplace.
WHY GOODWILL?
Purpose-Driven Work
Every donation helps support programs that strengthen communities and create opportunities.
Active Work Environment
Stay engaged with a variety of responsibilities throughout the day.
Skill Development
Build customer service, operations, and inventory management experience.
Comprehensive Benefits*
Medical
- Dental
- Vision
- Life Insurance
Generous Paid Time Off
- Wellness Resources
- Parental Leave
Retirement Savings Programs
- Employer Contributions
- Transit Benefits
- Benefits available to eligible employees.
If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org. We are happy to assist and ensure you have an equal opportunity to apply.