Program Manager DDS

GENERAL DESCRIPTION:  Coordinate and manage the staff and services of the Developmental Disability programs of Goodwill Industries of Greater Nebraska, Inc.

ESSENTIAL JOB FUNCTIONS:  (Note:  Qualified persons with disabilities are encouraged to apply.  Reasonable accommodations will be made.)

1. Provide program leadership through active involvement in service provision.
2. Research and implement best practices in service delivery.
3. Recruit, hire and supervise program staff.
4. Monitor and provide on-going staff training needs.
5. Assist with ensuring completion of the ongoing individual assessment process, implementation of training programs and service objectives as written and scheduled, as well as monitoring to ensure documentation is complete and progress made.
6. Participate in the development of Individual Support Plans (ISP) and coordinate the agencies involved.
7. Serve as a resource in the development of skill training strategies and behavioral support strategies.
8. Monitor individual to staff ratios.
9. Participate in the development of the program budget and monitor budget performance.
10. Ensure compliance with agency policies and outside regulations and standards.
11. Participate in agency quality assurance, program evaluation, and outcome monitoring activities.
12. Coordinate opportunities for community involvement.
13. Maintain records as required, including utilizing the case management software.
14. Maintain and assure standards of safety for all individuals and employees under his/her supervision.
15. Project a positive image of the organization and persons with disabilities in the community, promote inclusion.
16. Market Goodwill Services in the community through presentations and relationships with potential partners.
17. Coordinate transportation services for individuals with staff and other Goodwill leaders.
18. Present information to Goodwill’s Human Legan Rights Committee
19. Active involvement in Advisory Committee.
20. Participates in the coverage of Goodwill On-Call Emergency phone rotation and be available for crisis intervention situations during staff coverage if needed.
21. Punctual and consistent attendance and appearance requirements per Goodwill policies.
22. Perform work activities in conformance to Goodwill values, immediately report any wrongdoing (unethical/improper conduct, fraud, fiscal mismanagement, etc.), embrace and support diversity, and encourage and support others to do the same.
23. Perform other duties as assigned.

STAFF PERSONS SUPERVISED:  Developmental Disability staff.

EDUCATION, TRAINING, AND EXPERIENCE:

1. Bachelor’s degree in related field with a minimum of three years experience in the field of developmental disabilities and at least one year leadership or management experience, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
2. Must have a valid driver’s license issued in the State of Nebraska and meet insurance requirements.

PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:

1. Ability to communicate in spoken conversation, adequate volume speech, and have normal hearing for conversation, telephone use, and emergency information systems.
2. Ability to be independently mobile on all surfaces and situations; to move safely about the work area.
3. Visual acuity, depth perception and field of vision within normal range.
4. Physical stamina to work at least 8 hours per day and be able to travel to conferences, meetings, individuals homes, etc.
5. Physical ability to safely lift up to 35 pounds.
6. Physical ability to perform tasks necessary for ensuring the safety of self and others through CPR, MANDT, and other training techniques as assigned.

OTHER REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:

1. Demonstrate ethics that are above reproach by consistently making decisions that prioritize integrity, transparency, and accountability.
2. Professional demeanor.
3. Ability to change routine in a positive manner.
4. Ability to follow through on assignments independently.
5. Excellent organizational skills.
6. Work output at a competitive level.
7. Ability to maintain good work attendance.
8. Ability to respond in emergency situations.
9. Adequate personal coping skills.
10. Ability to complete necessary record keeping, reports, and other documentation using PC, including use of MS Word and Excel. As well as database systems for case management of individuals and staff.
11. Leadership skills to instruct, plan, and oversee the activities of staff and of people served.

HOURS:  Full time (40)

JOB CLASSIFICATION:  Exempt

Employees are expected to adhere to Goodwill Industries of Greater Nebraska’s ethical code of conduct.

Employees must abide by Goodwill Industries of Greater Nebraska’s Corporate Compliance policies. The purpose of our corporate compliance program is to prevent and detect any criminal, fraudulent, unethical, or improper conduct and take appropriate corrective action.