What are the responsibilities and job description for the Employment Resource Specialist position at Goodwill Industries of Greater Detroit.?
Under general supervision, assist with all phases of facilitated services at the Career Center. This includes providing technical support for customers and employers in utilizing on-line resources, inputting electronic resumes and assisting with application completion.
Education: HSD
Experience: 1 or 2 years experience involving strong customer service skills, in person and on telephone.
Knowledge: Must have knowledge of business English; spelling and mathematics. Ability to understand and follow instructions provided in written, oral or diagram form.
Physical Demands: Prolonged sitting and extensive keyboarding. Specific vision abilities required by this job include close vision and the ability to adjust focus over periods of time.
Mental Demands: Courtesy and positive attitude in dealing with the public and co-workers; good judgement in handling questions and referring problems to supervisors. Significant problem solving and organizational skills and the ability to work well under pressure. Ability to respond effectively to multiple requests and changing customer flow.
Working Conditions: Normal office environment
Other Requirements: Ability to work effectively and professionally with organization personnel and the public. Ability to learn array of program services and policies to provide guidance for their application.
Education: HSD
Experience: 1 or 2 years experience involving strong customer service skills, in person and on telephone.
Knowledge: Must have knowledge of business English; spelling and mathematics. Ability to understand and follow instructions provided in written, oral or diagram form.
Physical Demands: Prolonged sitting and extensive keyboarding. Specific vision abilities required by this job include close vision and the ability to adjust focus over periods of time.
Mental Demands: Courtesy and positive attitude in dealing with the public and co-workers; good judgement in handling questions and referring problems to supervisors. Significant problem solving and organizational skills and the ability to work well under pressure. Ability to respond effectively to multiple requests and changing customer flow.
Working Conditions: Normal office environment
Other Requirements: Ability to work effectively and professionally with organization personnel and the public. Ability to learn array of program services and policies to provide guidance for their application.
Salary : $40,442 - $53,742