Human Resources - HR Generalist

Make a Difference with Goodwill! Goodwill Industries of Greater Cleveland and East Central Ohio seeks an experienced HR Generalist to join our dynamic team.

This position provides operational support across multiple HR functions, including employee relations, recruitment, onboarding, performance management, compliance, and HRIS administration. This role partners with leadership and employees to ensure effective human resources practices that support organizational goals, employee engagement, and regulatory compliance.

Why Join Us? At Goodwill, you'll find a rewarding, inclusive work environment, a supportive team, and the chance to make a meaningful impact. We also offer a comprehensive benefits package, including:

• Paid Time Off: Enjoy 4 weeks of PTO per year, plus nine paid holidays (including closures on Easter, Thanksgiving, and Christmas).
• Affordable Healthcare Options: Medical, dental, and vision coverage at a fraction of the premium cost.
• Retirement Savings: Company-matched investment plans to help secure your financial future.

Essential Functions:

• Provide guidance and support to employees and managers on HR policies, procedures, workplace practices, and employee relations matters, including coaching, documenting concerns, and partnering with leadership to resolve workplace issues.
• Support recruitment activities, including job postings, candidate screening, interviewing coordination, and onboarding processes.
• Manage the administration and adherence to Human Resource policies, procedures, practices, various aspects of employee benefit administration, vendor relationships, and ACA compliance, which includes conducting audits, performing related paperwork, and/or database entries.
• Support the annual benefit renewal process by evaluating plan providers, plan design, and plan costs. Offer recommendations to leadership on areas for efficiency and improvement.
• Oversee the COBRA administration process.
• Support performance management processes, including performance review cycles, employee development planning, and coaching managers on feedback conversations.
• Maintain accurate employee records and ensure HR documentation complies with organizational policies and legal requirements.
• Assist with HRIS administration, including employee data entry, reporting, and troubleshooting basic system issues, while conducting audits of HR records and processes to ensure accuracy and compliance with employment laws and organizational standards.
• Assist with other HR processes, which may include compensation and wage administration, payroll, reporting and analytics, leave administration, research, adherence to federal and state employment laws, HRIS maintenance, new hire orientation, and database entries.
• Follows all agency safety policies and guidelines. Actively participates with supervisor and team members to address identified safety concerns.
• Promotes a positive and inclusive workplace culture aligned with the organization's mission, vision, and values.
• Perform other duties as assigned.

Basic Requirements:

• Bachelor's degree required in Human Resources, Business Administration, or related field. May substitute five years of experience in lieu of a degree
• PHR certification is a plus. Must have a valid driver's license and automotive insurance. Must provide proof of insurance throughout the course of employment.

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.