Store Supervisor

SUMMARY:

To assist Store Manager and Assistant Manager in the day-to-day store operations. The Store Supervisor is responsible for supervising all store personnel in the Store Manager’s absence, meeting daily production, revenue, and customer service daily goals. The Store Supervisor must provide support services by collaborating with individuals with disabilities or disadvantages.

ESSENTIAL FUNCTIONS:

1. Assist management with store operations, customer service, and employee relations.
2. Carrie out responsibilities in correspondence with the organization’s policies.

DUTIES & RESPONSIBILITIES:

1. Interact with the public on a regular basis.
2. Customer service oriented.
3. Excellent written and verbal communication (English/Spanish) preferred.
4. Maintain and accomplish all day operational responsibilities of retail store in the absence of the Store Manager or Assistant.
5. Ensure maximum sales performance through proper stock rotation, display, signage, and inventory levels.
6. Ensure store meets or exceeds sales and daily production goals on a consistent basis.
7. Ensure the cleanliness and image of the store, proper attention is given to the sales floor

(appearance, cleanliness, shopping environment, floor care, fitting room cash register, customer service areas, aisles, trash cans, lights, restrooms, showcases, window ledges and doors).

1. Ability to work flexible hours in the absence of the Assistant to the Store Manager, or as needed.
2. Complete daily sales paperwork and reports as needed.
3. Maintain proper cash controls and assist with preparing bank deposits for armored truck services pick up when directed.
4. Assists in other areas as requested.

QUALIFICATIONS:

1. High School Diploma or GED.
2. Two years minimum experience in retail store management/retail sales supervision.
3. Ability to work well with the public required.
4. Valid Driver’s License and Auto insurance required.
5. Ability to pass MVR check.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift, push or pull a minimum of 30 pounds and be able to stand for long periods at a time; bend, reach and stretch repeatedly during a shift.
• Full range of motion with the ability to move throughout the facility.