What are the responsibilities and job description for the Shift Supervisor II position at Goodwill Industries of Central North Carolina,...?
Welcome to Goodwill!
Goodwill of Central North Carolina’s mission is to improve lives and enrich communities through the power of work! Thanks to our Retail Stores and Donation Centers, we break down the barriers to employment and help people achieve their job and career goals through training, support, and career readiness resources. Our values are the backbone of our diverse and inclusive organization.
If you want to be part of a team that makes a difference – Goodwill is for you!
What You’ll Do:
- Greet customers with a smile and positive attitude.
- Opening and closing duties based on your schedule.
- Manage cashiers, donation attendants, hangers, and other team members – and perform their duties as needed.
- Provide excellent customer service and exhibit great employee relations skills.
- Accurately count money and transport deposits to the bank.
- Work in a fast-paced, high-energy, and busy environment!
Education, Experience, and Skills that are a must:
- Minimum of 6 months previous retail sales in a lead position, or 90 days employed with Goodwill.
- Must be 18 years of age and have the ability to work 100% of scheduled hours onsite.
- Valid NC Driver’s License and reliable transportation.
- Must be able to communicate effectively with customers and fellow employees.
- Must be honest, dependable, and able to make discretionary decisions with minimal supervision.
- High school diploma or equivalent is preferred. A minimum of 2 years’ experience in a Lead/Shift I position with GICNC will be considered in lieu of the high school diploma or equivalent requirement.
- Light to medium lifting (up to 25lbs) is required. Stooping, bending, pulling, pushing, standing, reaching, handling, speaking, hearing, carrying, walking, lifting, occasional climbing, good eyesight, and color vision.
Pay Range & Schedule: This position is hourly, non-exempt and starts at $14.50 / hour or higher depending on store size. Also eligible for quarterly performance-based bonuses.
- Must be able to adhere to our attendance policy. We’re a retail environment with retail hours, which can include nights, weekends, and some holidays.
- Most of our stores are open Monday – Saturday 10AM - 8PM & Sunday 1PM – 6PM, so no late night shifts!
- Full-time positions are based on a 40-hour work week and open availability is required (includes weekends and evenings).
Perks of the Job:
- We provide an extensive benefits package that covers health care (medical, telehealth, dental, and vision) supplemental insurances (accident, cancer, disability & critical illness), life insurance (company paid), legal support, ID protection, and pet insurance.
- Additionally, our financial benefits include an employee discount, paid time off (PTO), 12 paid holidays, a 401(k) plan with employer matched contributions of 100% of first 5% you contribute, quarterly performance-based bonuses, paid training, employee referral bonuses, and an education assistance program of $4,000 annually. (Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.)
Exempt : No
Type : Regular Full Time
Department : 180-Retail Stores
Location : DEFAULT
Salary : $4,000