Human Resources Manager

Human Resources Manager

Goodwill Industries of Central Michigan’s Heartland is seeking a hands-on, experienced Human Resources Manager to help lead the day-to-day execution of HR across our mission-driven organization.

This is not a narrow HR administrative role. This is a practical, people-centered HR leadership position for someone who can move confidently between employee relations, payroll processes, investigations, training, compliance, HR systems, supervisor support, culture, and process improvement.

The Human Resources Manager will report to the Vice President of Human Resources and Training and serve as a key operational leader within the HR department. This role is designed to help strengthen consistency, accountability, communication, compliance, and employee experience across the organization.

What You’ll Do

The Human Resources Manager will help ensure that HR work is executed accurately, consistently, and with strong follow-through. Key responsibilities include:

• Leading day-to-day HR operations and supporting the execution of core HR processes.
• Providing practical HR guidance to supervisors and employees.
• Supporting payroll-related processes, including timekeeping review, supervisor approvals, data accuracy, corrections, and related audits.
• Serving as a primary resource for HRIS and LMS administration (currently UKG), reporting, training assignments, and system accuracy.
• Supporting employee relations matters, workplace concerns, documentation, performance conversations, corrective action, and investigations.
• Conducting or assisting with fact-based workplace investigations while maintaining confidentiality, professionalism, and appropriate escalation.
• Supporting training design, coordination, facilitation, tracking, and evaluation.
• Helping improve onboarding, supervisor training, compliance training, safety training, and employee development practices.
• Supporting benefits, leave administration, unemployment, workers’ compensation, safety, and related HR processes.
• Monitoring and supporting HR compliance, including FMLA, FLSA, EEO, OSHA, workers’ compensation, unemployment, VETS-4212, and related requirements.
• Supporting Source America, AbilityOne, CARF, and other compliance-related readiness efforts.
• Partnering with leaders and supervisors to identify process gaps, recurring issues, training needs, and opportunities to improve employee experience.
• Supporting recruiting, hiring, onboarding, and retention efforts for assigned areas as needed.
• Helping build a professional, respectful, accountable, and service-oriented workplace culture.