Program Coordinator- Youth Services (part-time)

This is a part-time M-F position, working 2 PM to 6 PM at the Harold B Dawson Middle School (address is 2708 W Rohmann Ave, West Peoria, IL 61604). This position will average 25 hours per week, and the pay is $20.60/hr.

Teen REACH (Responsibility, Education, Achievement, Caring, and Hope) is a comprehensive youth development initiative that provides after-school program services to high-risk youth between the ages of 6 and 17. The Program Coordinator plays a key role in providing a safe after-school environment with caring adult role models that will work with youth to increase academic achievement and develop the life skills necessary for future success as well as ensuring program requirements and outcomes are met. The Coordinator provides oversight and support to program participants, including program volunteers. Responsibilities include participant recruitment and engagement, data tracking and reporting, coordinating and facilitating program activities and events, monitoring participant progress, and serving as a community representative for Goodwill.

Example Duties and Activities

• Coordinate assigned programs and maintain in-depth knowledge of program operations to achieve program goals, measures, and outcomes.
• Provide oversight and support to program participants and volunteers, ensuring consistent and effective communication.
• Conduct program participant and volunteer screenings, orientations, and trainings as necessary.
• Maintain complete and accurate records of program participants and volunteers, ensuring the confidentiality of all information. Facilitate engaging activities, workshops, and events such as field trips, service learning, job shadowing, and career exploration opportunities.
• Develop and implement curriculum to enhance program services and participant development.
• Report on program goals, outcomes, and participant progress; promptly communicate any unusual or crisis situations.
• Represent Goodwill Industries in the community through outreach, partnership development, and networking activities to grow and market programs.
• Maintain positive and collaborative relationships with community partners, service providers, and collaborating agencies.
• Stay informed of community resources to make appropriate referrals for program participants.
• Collect, enter, and track data accurately and in a timely manner to meet program reporting and grant requirements.
• Participate in Goodwill meetings, trainings, webinars, and conferences as needed.
• Ensure the safety of participants, staff, and others by following all organizational and programmatic policies and procedures.
• Perform all other related duties as assigned.

Required Competencies

• Degree and Credential Requirements- NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
• Critical Thinking - Uses both rationale and reasoning to examine data, processes, and strategies in identifying trends and inconsistencies to create alternative solutions, conclusions, or approaches to problems.
• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend others' needs. Delivers information in person, in writing, and in a digital world.
• Building Collaborative Relationships - Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support. Is able to receive as well as provide feedback to improve performance or processes.
• Organizational Aptitude - Plans and attends to details and pursues quality in accomplishing multiple tasks in an organized and timely fashion.
• Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.
• Technical Knowledge - Has solid knowledge of G Suite, MS Office, databases, and the internet.

Preferred Competencies

• Information Monitoring - Collects and reviews information to manage or improve processes and/or activities.

Other Requirements

• Ability to occasionally work a flexible schedule beyond normal business hours.
• Is willing to travel to participants’ homes, workplaces, community centers, and other venues at times that are convenient to individuals being served.
• Background Screening - All candidates must pass a pre-employment background check. Must have a valid driver’s license, up-to-date auto insurance, and a good driving record.

Benefits: Part-time employees may participate in a comprehensive benefits program that includes:

• Employee Assistance Program (EAP) and free Mental Health Counseling Services
• Robust discount and wellness programming
• Financial education program
• Sabbatical leave
• Daily pay options available
• Retirement planning options with generous company % match