Career Specialist - FT

Work Location:

2800 Hwy 71

Marianna, FL 32446

Must be available to work Monday - Friday, 8 AM - 4:30PM, and weekends as needed.

Must be comfortable working independently.

Must be willing to travel to local and regional meetings/events with other Mission Services staff.

Mission Contribution:

Support Goodwill's mission by directly providing training, education, and employment to individuals with disabilities and other barriers to employment, helping them reach their fullest potential and achieve greater independence. Through your role, you contribute to empowering individuals and strengthening our community.

Primary Function:

Under the direction of the Career Center Manager, the Career Specialist oversees career services by engaging participants in drop-in lab services, assessing employment goals, and ensuring appropriate levels of service to support successful job placement outcomes. This role develops and manages quality job leads, builds employer relationships, and ensures accurate documentation of participant activity, referrals, and placements.

Essential Functions:

• Engage drop-in lab participants to assess employment needs and support job-related activities.
• Research, develop, and post quality job leads daily that align with participant goals and employer requirements.
• Build and maintain employer relationships to identify openings, clarify hiring needs, and screen applicants.
• Refer qualified participants to employment opportunities and document referrals and outcomes accurately.
• Maintain required documentation, including job leads, employer contacts, lab logs, attendance, and participant records.
• Collect participant feedback, track job placements, and follow up with inactive participants to support continued engagement.
• Oversee the drop-in lab environment to ensure productivity, rule compliance, positive behavior, and a welcoming atmosphere.
• Ensure computers, printers, and lab equipment are operational and coordinate repair or replacement as needed.
• Encourage participants to engage in appropriate higher-level services or workshops based on assessed needs.
• Demonstrate professionalism, sound judgment, effective communication, and adherence to organizational policies while working with minimal supervision.

Competencies:

Handling Multiple Tasks
World Class Customer Service
Protecting the Brand
Clear Communication
Advanced Computer Skills
Coaching & Mentoring

Requirements:

Must be able to demonstrate good judgment
Computer literate – experience with multimedia formats, Microsoft Office, and data management systems.
Good work ethic
Able to work with minimal supervision
Able to follow instructions and comply with policies and procedures
Able to maintain good relationships with co-workers
Must have dependable transportation, a valid Florida Driver’s License, and a current private auto insurance policy.
Flexibility and willingness to learn.

Qualifications:

Professional experience in case management
Knowledge of Microsoft Office & other relevant software applications
Knowledge of customer service principals & practices
Education or experience in Human Services, Social Work or a related field.

Physical Requirements:

The employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds

Typical Work Environment:

Primary duties are performed in an office environment.

The noise level in the work environment is usually moderate.

Will be working alongside others with social, mental, and emotional disabilities