Facilities Director

Facilities Director

$99,038-$123,798

Job Summary

The Facilities Director provides strategic leadership and operational oversight for all maintenance, repair, and construction activities across company facilities. This role manages budgets, supervises maintenance personnel, coordinates with contractors, and ensures all properties are safe, functional, and compliant with regulations. The Director combines technical expertise with strong leadership to deliver high-quality service and support organizational goals.

Essential Duties & Responsibilities

• Develop and manage annual facilities and maintenance budgets.
• Participate in long-term facility planning and capital improvement projects.
• Use data and metrics to inform facility needs and performance.
• Oversee and prioritize completion of maintenance work orders for all facilities.
• Supervise and perform repairs in electrical, carpentry, HVAC, plumbing, painting, and equipment maintenance.
• Lead and manage construction, new store expansion, store relocations, store closures, and renovation projects (e.g., walls, doors, rooms).
• Implement and oversee preventive maintenance programs for HVAC and other building systems.
• Coordinate required inspections and certifications (e.g., elevators, fire safety systems).
• Oversee preventative maintenance programs for HVAC and other building systems.
• Conduct regular safety inspections and ensure compliance with all applicable regulations.
• Coordinate required inspections and certifications (e.g., elevators, fire safety systems).
• Develop and implement emergency response plans.
• Promote sustainability and energy efficiency initiatives.
• Review, negotiate, and manage contracts with vendors and contractors.
• Monitor contractor performance and conduct annual evaluations.
• Review and recommend contractor quotes for major repairs and installations.
• Ensure cost-effectiveness and quality of external services.
• Supervise, train, and assign tasks to maintenance and custodial staff.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Support staff professional development and technical training.
• Supervise, train, and assign tasks to maintenance staff, ensuring deadlines and quality standards are met.
• Maintain accurate records of maintenance requests, repairs, costs, tools, and compliance.
• Prepare and present reports on facility operations and conditions.
• Identify and utilize technologies to improve operations, such as ticketing and workorder systems, project management, and monitoring tools
• Provide emergency on-call support and respond promptly to urgent facility issues during operating days and hours, particularly for retail operations.
• Complete other duties assigned by management.

Education & Experience

• High School diploma or equivalent required; advanced technical education or specialized training in HVAC, electrical, plumbing, or carpentry required.
• Over five years’ experience in building maintenance, including carpentry, electrical, plumbing, HVAC, and construction. Two years’ experience in HVAC preferred.
• At least one year in a supervisory or lead role required

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid and unrestricted Maryland state driver’s license

SCOPE OF SUPERVISION:

• Supervises: Maintenance and Headquarters custodial staff (typically at least 2 full-time employees)
• Locations Covered: 40 corporate facilities and properties throughout central Maryland and the Eastern Shore

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, & Abilities

• Strong problem-solving and decision-making skills.
• Ability to read and interpret work orders, blueprints, and technical documents.
• Proficient in routine and advanced maintenance tasks.
• Effective time management and prioritization skills.
• Knowledge of safety regulations and compliance standards.
• Ability to purchase and manage tools, equipment, and supplies efficiently.
• Excellent communication and leadership skills.

PHYSICAL REQUIREMENTS: Heavy

Lifting to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons.

TRAVEL REQUIREMENTS: More than 75% of working time

Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights, may be required but is typically planned. In some cases, travel may be unplanned. For positions requiring travel, employees must have access to own transportation.

WORK ENVIRONMENT: High

Employees are regularly exposed to moving mechanical parts. Employees are frequently exposed to wet and/or humid conditions, fumes or airborne particles and outside weather conditions. Employees are occasionally exposed to high precarious places, risk of electrical shock and/or vibration. The noise level is usually loud. Localized travel throughout territory up to 90% of working time.

EOE. Including Disability/Vets

Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: https://goodwillches.org/about-us/goodwill-careers/