What are the responsibilities and job description for the Operations Associate position at GoodVets?
About GoodVets
GoodVets is an organization of modern, design-forward animal hospitals. Our hospitals deliver best-in-class pet care while empowering veterinary and operational leaders to perform at their highest potential.
Backed by leading private equity partners General Atlantic and SkyKnight Capital, GoodVets is rapidly expanding nationwide and redefining what it means to lead in veterinary medicine — combining medical excellence, results-driven operations, and a deep pride in our teams and hospitals.
About the Role
The Operations Associate will play a critical role in driving strategic initiatives and supporting the performance of our nationwide hospital network. Reporting directly to the Vice President of Operations, this position offers a unique opportunity to combine analytical rigor, problem-solving, and hands-on operational leadership within a high-growth, private-equity-backed company.
This is an ideal role for an MBA graduate or mid-career consultant seeking to transition into an operational leadership environment — someone eager to learn the business from the inside out, build scalable systems, and drive measurable impact across an industry-leading national platform.
Your Impact
GoodVets is an organization of modern, design-forward animal hospitals. Our hospitals deliver best-in-class pet care while empowering veterinary and operational leaders to perform at their highest potential.
Backed by leading private equity partners General Atlantic and SkyKnight Capital, GoodVets is rapidly expanding nationwide and redefining what it means to lead in veterinary medicine — combining medical excellence, results-driven operations, and a deep pride in our teams and hospitals.
About the Role
The Operations Associate will play a critical role in driving strategic initiatives and supporting the performance of our nationwide hospital network. Reporting directly to the Vice President of Operations, this position offers a unique opportunity to combine analytical rigor, problem-solving, and hands-on operational leadership within a high-growth, private-equity-backed company.
This is an ideal role for an MBA graduate or mid-career consultant seeking to transition into an operational leadership environment — someone eager to learn the business from the inside out, build scalable systems, and drive measurable impact across an industry-leading national platform.
Your Impact
- Partner with the VP of Operations to analyze performance, identify trends, and develop national programs and targeted action plans that improve hospital and district outcomes.
- Support field operations initiatives — including process standardization, KPI reporting, and performance dashboards.
- Lead special projects focused on scalability, growth, and efficiency in partnership with cross-functional teams (Finance, Recruiting, Medical Operations).
- Assist in preparing quarterly business reviews, operating reports, presentations and board-level updates.
- Drive data-driven decision-making through business insights, modeling, and analytics.
- MBA or equivalent advanced degree required; undergraduate degree in business, finance, or economics preferred.
- 3-–4 years of consulting, investment banking, or operational experience in a high-performance environment (e.g., management consulting, healthcare operations, private equity, or related industries).
- Exceptional analytical and problem-solving skills, with strong proficiency in Excel and PowerPoint.
- Strong business judgment and ability to translate insights into clear recommendations.
- Excellent communication and executive presence; ability to influence across teams.
- Growth mindset and comfort operating in a fast-paced, entrepreneurial environment.
- A genuine interest in the healthcare or veterinary sector — and the opportunity to help shape a high-growth organization.
- Competitive base salary plus annual performance bonus
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Unlimited Paid Time Off
- Employee discounts on veterinary services and products
- Gym Membership
- Professional development and mentorship opportunities
- A collaborative, mission-driven culture focused on leadership, growth, and results