What are the responsibilities and job description for the Hospital Operations Manager position at GoodVets?
Who We Are
GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams—and unparalleled service for today's pet parents.
The Opportunity
As a Hospital Operations Manager, you’ll be the strategic and operational backbone of your hospital, working alongside a Partner Veterinarian to lead a high-performing team and drive hospital success. You’ll own key financial and performance metrics, champion day-to-day excellence, and foster a culture where people and pets thrive. This is more than a management role—it's a career path with real growth potential, meaningful impact, and the chance to shape the future of veterinary care.
What You'll Do
Join a company that invests in you and your future. At GoodVets, you’re not just managing a hospital—you’re shaping the standard for veterinary care.
Apply today and let's build something exceptional—together.
Compensation Range
$55,400—$67,300 USD
GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams—and unparalleled service for today's pet parents.
The Opportunity
As a Hospital Operations Manager, you’ll be the strategic and operational backbone of your hospital, working alongside a Partner Veterinarian to lead a high-performing team and drive hospital success. You’ll own key financial and performance metrics, champion day-to-day excellence, and foster a culture where people and pets thrive. This is more than a management role—it's a career path with real growth potential, meaningful impact, and the chance to shape the future of veterinary care.
What You'll Do
- Drive hospital performance by managing key financial metrics, including revenue growth, expenses, and profitability through P&L ownership
- Oversee daily operations, including appointment flow, staffing schedules, inventory control, and hospital protocols to ensure seamless clinical and client experiences
- Lead and develop your team by recruiting, training, coaching, and mentoring veterinary support staff, ensuring high engagement and performance
- Implement and uphold standards by enforcing SOPs, maintaining a safe and efficient work environment, and ensuring compliance with veterinary regulations
- Foster a positive culture by modeling and reinforcing our core values, recognizing high performance, and addressing challenges proactively
- Collaborate cross-functionally with the Partner Veterinarian and corporate teams to ensure alignment on goals, strategy, and service standards
- Strong veterinary technician background (surgery required), LVT/RVT preferred
- 1-3 years of veterinary leadership experience, ideally in a multi-doctor hospital setting
- Strong command of financial operations, including experience managing budgets, KPIs, inventory, and analyzing P&L statements
- Proven ability to hire, coach, and retain veterinary support staff, with a strong focus on team development and accountability
- Excellent communication and interpersonal skills, with the ability to influence and build trust across teams
- Tech-savvy mindset, with proficiency in Practice Management Systems and Microsoft Office (Excel, Word, Outlook)
- Detail-oriented and highly organized, with the ability to manage multiple priorities in a fast-paced environment
- Competitive Compensation: A strong base salary with a generous annual performance-based bonus—because we believe in rewarding the leaders who drive our success.
- Comprehensive benefits package: Comprehensive medical, dental, and vision insurance to keep you and your family well—plus flexible spending options and disability coverage.
- 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals.
- Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance.
- Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location.
- A Culture that Values You: Be part of a team that leads with empathy, prioritizes collaboration, and celebrates each other’s wins—big and small.
Join a company that invests in you and your future. At GoodVets, you’re not just managing a hospital—you’re shaping the standard for veterinary care.
Apply today and let's build something exceptional—together.
Compensation Range
$55,400—$67,300 USD
Salary : $55,400 - $67,300
