What are the responsibilities and job description for the Office professional position at Goods Furniture House Inc?
About the Good Career: We are currently seeking an individual who is friendly, outgoing and professional to join our team in the Main Office. Candidates seeking employment should be achievement driven, goal-oriented team players who are flexible and enjoy working with people on a daily basis. Must be able to prioritize and make decisions on the go after training period.
Some responsibilities include :
- Serves customers by backing-up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status.
- Order entry.
- Direct phone inquires to the appropriate staff members.
- Update and ensure the accuracy of the organization's databases.
- Assist customers in Market Square Shop area/cash register.
- Schedule outbound deliveries.
- Use computer word processing, spreadsheet, and database software to prepare reports, memos, and documents
- Assist customers and team.
- Administration.
- Inventory management.
- Ensure the best possible experience and service every day.
- Good Characteristics Traits: Excellent interpersonal skills including: verbal, written, and listening skills. Enthusiasm and a passion for great customer service. Must be able to problem solve, prioritize, and handle multiple tasks. Effective time management skills. Open-minded, and flexible to try new techniques and highly motivated to learn. Comfortable with the basic use of technology for communication. Receptive to change. Ability to set personal goals. Previous furniture experience is not required; however, prior experience should involve customer service, or other experience in the service sector. Must be able to work a retail schedule that includes weekends and most holidays. Independent ? Ability to proceed without direction and guidance (after training period). Organized.