Accounts Coordinator Honolulu Based

Job Summary

The Accounts Coordinator supports the Sales team by assisting with client communication, merchandise projects, and creative concept development. This in-house role blends sales support, project coordination, and creative thinking—helping translate client goals into thoughtful merchandise ideas. It is designed as a growth position for someone who is both organized and creatively driven, with a clear path to becoming a Sales Representative.

Key Responsibilities

Client Support & Communication

• Assist Sales Reps with client communications, follow-ups, and meeting preparation
• Participate in client meetings alongside senior team members to learn sales and account management best practices
• Help gather client requirements including branding, timelines, and budget details
• Maintain professional, timely communication with clients under guidance

Project Coordination

• Support the management of merchandise projects from kickoff through delivery
• Track project timelines, approvals, and next steps to ensure deadlines are met
• Coordinate internally with design, production, and operations teams
• Communicate updates and changes clearly to internal stakeholders

Product & Sales Support

• Assist in researching and recommending merchandise options based on client needs
• Help prepare visually compelling presentations, product decks, and mockups that communicate creative concepts clearly
• Review order details for accuracy (quantities, timelines, artwork status) before production
• Learn product offerings, decoration methods, and pricing structures

Creative Concepting & Merch Curation

• Assist in brainstorming merchandise concepts that align with a client’s brand, audience, and use case
• Help curate product assortments for pitches, proposals, and presentations
• Support the development of creative directions for drops, campaigns, and events
• Collaborate with design and production teams to ensure creative ideas are feasible and on-brand
• Stay informed on trends in merchandise, materials, decoration techniques, and packaging

Account & Administrative Support

• Track project progress and flag potential issues early
• Follow up on approvals, artwork submissions, and outstanding client information
• Help maintain organized records of client projects and communications
• Support post-delivery follow-ups and client satisfaction check-ins

Growth Path

This role is designed to develop into a Sales Representative position. Account Coordinators who demonstrate strong communication, organization, client readiness, and product knowledge will be considered for promotion into full account ownership.

Requirements

Skills & Qualifications

• Strong communication and interpersonal skills
• Highly organized with strong attention to detail
• Ability to juggle multiple projects in a fast-paced environment
• Interest in sales, account management, or merchandising
• Comfortable working with clients and internal teams
• Proactive, coachable, and eager to learn
• Prior experience in sales support, customer service, or project coordination is a plus