Service Coordinator

Location: Phoenix, AZ

Job Type: Full-Time

Join a purpose-driven team that’s redefining the workplace. Goodmans is hiring a Service Coordinator to lead communication, logistics, and execution for furniture repair services from start to finish. If you're organized, people-focused, and love solving problems, this is the role for you.

What You’ll Do

• Plan and manage service requests from estimate to completion
• Communicate job details, timelines, and site requirements to customers and internal teams
• Ensure high-quality, timely responses that exceed customer expectations
• Help reduce delays, improve margins, and ensure project success
• Use problem-solving frameworks (Plan–Do–Check–Act) to improve efficiency
  
  

What You Bring

• 3 years of experience in a Service Coordinator or related role
• Strong knowledge of contract furniture manufacturers and service processes
• High school diploma or equivalent required
• Excellent communication, organization, and customer service skills
• Strong accountability, time management, and problem-solving mindset
  
  

Why Join Goodmans

• Competitive pay and comprehensive benefits
• Family-owned culture with a focus on people and purpose
• Opportunities for growth, mentorship, and ongoing learning
• Recognized for community engagement and workplace excellence
  
  

About Goodmans

We’re more than just a furniture company — we’re a mission-driven organization committed to improving the welfare of our people, community, and planet. With values like foresight, transparency, and continuous improvement, we foster a culture where people thrive.

Additional Info

• Pre-employment drug screening and background check required
• AAP/EEO Employer
• Applications reviewed on a rolling basis
  
  

How to Apply

Ready to help us make our customers’ days better — and do work that matters?

Apply directly through this posting. If selected, our hiring manager will contact you to schedule an interview.