What are the responsibilities and job description for the Property Coordinator position at Goodman?
Property Coordinator
Reports To: Regional Property Manager
Position Summary
The Property Coordinator provides administrative, operational, and customer service support for a portfolio of industrial and logistics properties. This role supports the management team with customers, vendors, construction, accounting, leasing, and asset management to ensure efficient day-to-day operations and exceptional customer service.
The ideal candidate is highly organized, detail-oriented, customer-focused, and capable of managing multiple tasks at a time in a fast-paced environment.
Key Responsibilities
Customer Relations & Tenant Services
- Assist with customer inquiries, requests, and service needs.
- Coordinate customer onboarding and move-in activities.
- Assist with customer move-outs and space surrender processes.
- Support customer retention initiatives and relationship-building activities.
Property Operations
- Coordinate day-to-day property operations for assigned assets.
- Process and contact vendor to initiate work orders to ensure timely completion.
- Maintain accurate property records, certificates, permits, and compliance documentation.
- Along with the Property Manager, conduct routine property inspections and document findings.
Vendor Management
- Assist with obtaining vendor proposals and bids for maintenance and repair projects.
- Responsible for vendor onboarding and contract administration.
- Coordinate scheduling of service providers and contractors.
- Track vendor insurance certificates and compliance requirements.
Financial Administration
- Assist with accounts payable and accounts receivable functions.
- Support annual operating budget preparation and periodic forecasting processes.
- Assist with customer billing inquiries and operating expense reconciliations.
Reporting & Administrative Support
- Maintain electronic and physical property files in accordance with company standards.
- Compile property metrics, vendor performance reports, work order statistics, and customer service data.
- Update Yardi and internal management systems with property, vendor, and customer information.
- Assist with annual business plans, audits, and compliance reviews.
- Support special projects and portfolio initiatives as assigned.